Quality Control Supervisor, Apparel

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

Key Responsibilities:

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.