Safety Manager, Warehouse Operations

ABOUT QUINCE 

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS 

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

Role Overview:

The Safety Manager is responsible for developing, implementing, and maintaining safety programs that ensure a safe and compliant warehouse environment. This role leads safety initiatives, conducts training, audits, and investigations, and partners with leadership to drive a culture of accountability and continuous improvement. The Safety Manager acts as the primary point of contact for OSHA compliance, risk management, and associate safety training, helping to reduce workplace incidents and ensuring that all associates work in a safe, productive environment.

Key Responsibilities: 

• Develop, implement, and enforce warehouse safety policies, procedures, and SOPs in alignment with OSHA and company standards.
• Lead the Trailer Dock Release (TDR) program, Powered Industrial Truck (PIT) safety compliance, and other warehouse-specific safety initiatives.
• Maintain up-to-date safety manuals, documentation, and training records in conjunction with the learning manager
• Oversee onboarding safety training for all new hires and ensure ongoing refresher training for current associates.
• Conduct specialized safety training for PIT certification, hazard awareness, and emergency response.
• Coach associates and leaders on safe work practices, PPE use, and hazard recognition.
• Conduct regular safety audits of docks, racking, PIT equipment, PPE usage, and overall warehouse conditions.
• Ensure all incidents, near misses, and hazards are documented, investigated, and followed up with corrective actions.
• Prepare for and support external OSHA or regulatory inspections.
• Lead incident investigations to determine root causes and implement corrective/preventive measures.
• Maintain records of incidents, injuries, and near misses, and track trends to identify areas for improvement.
• Provide regular safety performance reports to leadership, including leading and lagging indicators.
• Partner with Operations, HR, and Learning teams to align safety training, coaching, and compliance efforts.
• Act as a visible leader on the floor, reinforcing a safety-first culture through presence and communication.
• Serve as a resource to Area Managers and Leads in addressing safety concerns and ensuring consistent enforcement of policies.

Basic Qualifications:

• Bachelor’s degree in Occupational Safety, Environmental Health, or a related field.
• 3-5 years of safety, compliance, or risk management experience (warehouse, logistics, or manufacturing preferred).
• 2+ years experience in people and performance management, with a specific focus on safety teams
• Strong knowledge of OSHA regulations, warehouse safety standards, and accident prevention programs.
• Experience leading incident investigations and implementing corrective actions.
• Excellent communication, training, and interpersonal skills.
• Strong organizational and documentation skills with attention to detail.

Preferred Qualifications:

• Masters Degree in Occupational Safety, Environmental Health, or a related field 
• OSHA 30 certification or equivalent safety training certification.
• Experience managing PIT safety programs and certifications.
• Prior leadership or management experience in a warehouse or operations environment.

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.