HR Coordinator - Warehouse (Day & Night Support)

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

At Quince, our mission is to deliver premium quality at radically fair prices while building an inclusive and empowering workplace. Our warehouse operations run 24/7, and HR support must keep pace. The HR Coordinator will provide tactical, frontline support across both day and night shifts, ensuring smooth execution of HR processes, accurate workforce records, and timely assistance to associates and managers.

This is Contract to Permanent role role is highly hands-on, focused on administrative accuracy, compliance, and service delivery, with exposure to both day and night operations.

RESPONSIBILITIES:

• Serve as the first point of contact for associates’ HR-related inquiries, escalating to HRBPs or leadership as needed.
• Own timecard administration: correct errors, support managers with approvals, and maintain compliance with wage/hour rules.
• Support onboarding and off-boarding processes (badges, system access, paperwork collection, orientation logistics).
• Maintain employee records in HRIS with a focus on accuracy and timeliness.
• Coordinate scheduling, attendance tracking, and reporting to support workforce planning.
• Assist with investigations, audits, and compliance reporting by preparing documentation and maintaining files.
• Provide administrative support for engagement activities, training logistics, and recognition programs.
• Act as a consistent HR presence, alternating across both day and night shifts, ensuring associates have accessible support.

REQUIREMENTS:

• 1–3 years of HR, payroll, or administrative experience.
• Strong attention to detail and comfort handling confidential information.
• Ability to learn and navigate HRIS, timekeeping, and workforce reporting tools.
• Clear, professional communication skills with employees at all levels.
• Flexibility to occasionally cover night or weekend hours to provide 24/7 support.
• Experience supporting hourly employee populations in warehouse, retail, or manufacturing environments.
• Knowledge of timekeeping/payroll systems and wage/hour compliance.
• Bilingual (English/Spanish) strongly preferred.

PHYSICAL REQUIREMENTS: 

• Lifting up to 25 pounds
• Standing and walking throughout the entirety of your shift
• Bending, twisting, or kneeling may be required throughout the day for lifting or maneuvering objects.