Principal PM, Sales & Operational Planning

ABOUT QUINCE 

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS 

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

THE ROLE

We’re looking for a Principal Product Manager, Sales & Operational Planning (S&OP) to lead the development of Quince’s next-generation planning platform.

In this role, you’ll own the systems that connect demand forecasting, supply planning, inventory optimization, and purchase order execution across our global operations. You’ll sit at the intersection of supply chain and technology, building AI-powered capabilities that enable smarter, faster, and more precise planning decisions.

This is a high-impact role where you’ll define the future of planning at Quince—driving improvements in forecast accuracy, inventory health, and operational efficiency while partnering closely with teams across Merchandising, Supply Chain, Finance, and Engineering.

RESPONSIBILITIES

• Own and scale Quince’s end-to-end S&OP planning platform
• Build ML-driven demand forecasting and planning capabilities
• Develop supply planning and PO optimization workflows, including automated replenishment
• Design inventory allocation strategies across a multi-node warehouse network
• Establish a unified planning data model and integrate systems across key functions
• Launch AI-powered features such as demand sensing, anomaly detection, and scenario simulation
• Modernize the PO lifecycle, including vendor integrations and production tracking
• Build dashboards and tools for forecasting, inventory health, and operational performance
• Drive cross-functional S&OP processes, including weekly and monthly planning cadences
• Define technology strategy, including build vs. buy decisions for planning tools
• Own and improve key metrics like forecast accuracy, inventory turns, and stockout rates

QUALIFICATIONS

Required

• 7+ years of experience, including 5+ years in product management building planning, supply chain, or operations technology platforms
• Deep knowledge of S&OP, demand planning, inventory optimization, or supply chain systems (ERP/MRP/APS)
• Proven track record of building and scaling AI/ML-powered planning or forecasting products
• Technical fluency in data systems, APIs, and modern architectures
• Strong analytical skills (SQL and forecasting experience preferred)
• Proven ability to work cross-functionally and influence across teams
• Comfortable operating in fast-paced, high-growth environments

Preferred

• Experience in e-commerce or DTC businesses with global supply chains
• Familiarity with planning tools (e.g., Anaplan, Kinaxis, o9, SAP IBP)
• Experience with demand sensing or ML-based forecasting
• Knowledge of vendor systems, PO workflows, or production tracking
• Experience with ERP systems such as NetSuite

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.