Grupo QuintoAndar | Strategy Operations Manager

About Grupo QuintoAndar

We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diversified portfolio of brands and solutions across different countries in Latin America, covering all phases of the housing journey. We also have a Technology Hub in Portugal. We develop technology and innovation to transform and enhance the overall living experience.

With the support of a world-class team of investors and advisors, including Kaszek, Qualcomm, General Atlantic, and SoftBank, Grupo QuintoAndar is currently valued at over USD 5.1 billion and continues to grow year over year.

Here, you will work with top professionals in the market, in an environment that breathes innovation, collaboration, and high performance. To learn more about our story, visit: https://grupoquintoandar.com/pt/.

Location & Hybrid Work Model 

Our Operations team follows a “hybrid” model, requiring in-person attendance at our office located in São Paulo.

Hiring Process Stages

The stages of our hiring processes aim to assess your experiences and allow you to meet our teams and explore career opportunities. They are structured as follows:

• Application
• People Interview
• Leadership Interview
• Case
• Stakeholder Interview 
• Offer

About the Team

The Mortgage Ops For Sales team is responsible for structuring, scaling, and optimizing the end-to-end mortgage process for customers purchasing properties. As we evolve our organization to become more strategic and analytical, we are seeking a Strategy Operations Manager to lead and advance the initiatives that drive our growth. This person will be responsible for managing high-impact strategic projects with an AI-first mindset, while also transforming our current, largely manual and unstructured operations into efficient, scalable systems. The goal is to deliver superior funnel conversion and operational excellence. The ideal candidate is a strategic thinker who is equally strong in execution, thrives in fast-paced and ambiguous environments, and demonstrates a strong sense of ownership and leadership. They must be able to dive deep into a few structural projects while managing multiple stakeholders (e.g., P&T, Data, Agents, BizOps). Most importantly, this person should act as a true growth enabler, ensuring that Mortgage deliver the key projects necessary to achieve the company’s OKRs. This role will be primarily an individual contributor, with 2–4 direct reports.

Key Responsibilities:

Commercial Strategy & Projects execution

• Lead the scoping, planning, and execution of high-impact projects—from funnel improvements to go-to-market models and AI initiatives  —ensuring on-time and high-quality delivery.
• Own and drive the strategic roadmap for the Mortgage organization, ensuring that all key initiatives are aligned with the area objectives and the company’s OKRs.
• Act as a force multiplier for the business by identifying growth opportunities, removing blockers, and ensuring that strategic priorities translate into measurable field impact.

Analytical deepness 

• Break down complex business problems into structured components, formulate hypotheses, and design analyses that lead to actionable insights.
• Leverage data to identify root causes, size opportunities, and guide decision-making across the funnel—from lead generation to closing.
• Raise the analytical bar of the Mortgage organization by developing frameworks, performance rituals, and best practices that embed data-driven thinking into day-to-day operations.

Cross-Functional Collaboration

• Work closely with Product, Tech, Commercial, and BizOps teams to align operations with strategic goals and initiatives and enable end-to-end execution.
• Act as a strategic connector between functions to ensure speed, consistency, and clarity across all initiatives.

Strategic Communication

• Communicate clearly and intentionally across teams and levels—translating complex ideas into actionable plans.
• Align internal stakeholders and promote operational clarity and focus across the organization.

Requirements

• Experience: 8–10 years of experience in strategy, operations, or business roles within tech, marketplaces, real estate, consulting, or other high-growth environments. Prior experience leading cross-functional projects and scaling operational models is highly valued.
• Strategic Execution: Proven track record of owning and executing complex initiatives—from strategy through implementation—with high quality and business impact.
• Analytical Rigor: Strong problem-solving skills with the ability to deconstruct ambiguous challenges, run data-driven analyses, and develop clear, actionable recommendations.
• Leadership & Influence: Experience leading small teams and influencing cross-functional stakeholders across different seniority levels. Comfort navigating ambiguity and driving alignment in dynamic environments.
• Collaboration: Demonstrated ability to work across Product, Tech, BizOps, and Sales to deliver outcomes and move initiatives forward at pace.
• Communication: Clear and structured communicator, capable of tailoring messages to different audiences and driving alignment through storytelling and insight.
• Growth Mindset & Ownership: Entrepreneurial spirit with a high sense of ownership, urgency, and bias for action. Comfortable operating with autonomy while maintaining accountability.
• Languages: Fluency in Portuguese and English is required.

Important

• Our hiring process starts with the application! If you truly want to be part of our team, please complete this step of the process. We analyze all candidates individually and provide feedback to all applicants.

• All communication will be conducted via email, so please stay tuned for our messages and release the domain @quintoandar.com.br to ensure our emails are not sent to spam.

Benefits

• Competitive salary
• Profit sharing
• Variable compensation (Somente para vagas comerciais)
• Meal allowance 
• Health insurance
• Dental plan
• Life insurance
• Childcare subsidy and Atypical Parenthood subsidy
• Wellhub
• Home office allowance
• Employee assistance program (mental health, social, legal, and financial support)
• Extended parental leave
• Day off on birthday, Mother’s Day, and Father’s Day
• Benefits Club (discounts on everyday services)
• Discounts at educational institutions
• Reading kit for children – PlayKids
  
  

Diversity & Inclusion at Grupo QuintoAndar

We value diversity and want everyone to feel welcome here, regardless of their age, gender identity, sexual orientation, race, color, ethnicity, origin, disability, religion, or any other characteristic. All our job openings are open to all individuals!

You'll notice there are some diversity questions in the application form. For affirmative action roles, this information may be used to verify your alignment with the target audience for the opportunity. In such cases, it may be used for elimination purposes. For non-affirmative action roles, this data will be used anonymously, exclusively to monitor and improve our inclusion practices in the hiring process, and will have no impact on your application.

Privacy and Data Protection

The Grupo QuintoAndar operates in compliance with privacy and data protection laws, including, but not limited to, the Brazilian General Personal Data Protection Law (LGPD) (Law No. 13,709/2018), and ensures the security of your data. To learn more, please access our Privacy Notice for Candidates. For questions or to exercise your rights as a data subject, please contact us through our Service Channel.