Job Application for Head of Data & AI (Virtual Assistant team) at Grupo QuintoAndar

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About Grupo QuintoAndar

We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diversified portfolio of brands and solutions across different countries in Latin America, covering all phases of the housing journey. We also have a Technology Hub in Portugal. We develop technology and innovation to transform and enhance the overall living experience.

With the support of a world-class team of investors and advisors, including Kaszek, Qualcomm, General Atlantic, and SoftBank, Grupo QuintoAndar is currently valued at over USD 5.1 billion and continues to grow year over year.

Here, you will work with top professionals in the market, in an environment that breathes innovation, collaboration, and high performance. To learn more about our story, visit: https://grupoquintoandar.com/pt/.

Lisbon Tech Hub

In 2022, QuintoAndar proudly opened its first European tech hub in Lisbon, marking a significant milestone in our global expansion.

Our Lisbon tech hub is home to a team of experienced engineers, designers, product managers, and data scientists. You'll collaborate closely with teams primarily based in Brazil, contributing to our innovative projects on a global scale.

Location & Remote Work for technology and remote-first roles

At QuintoAndar, we embrace a remote-first philosophy, allowing you to work from anywhere in Portugal. However, for those who prefer in-person collaboration, we offer a vibrant office in Lisbon's historic center.

Hiring Process Stages

The stages of our hiring processes aim to assess your experiences and allow you to meet our teams and explore career opportunities. They are structured as follows:

Application
Interview with Recruiter
Tech Screening
Interviews with Data Team
Leadership & Management
Offer

About the Team

You will lead a small, senior team of Data Scientists and Machine Learning Engineers at the forefront of QuintoAndar's AI strategy. This team is focused on a high-impact, high-visibility mission: creating the company's next-generation, comprehensive AI assistant.

This role places you at the center of executing our 2026 central AI vision. You will have the opportunity to make a significant impact and gain immediate visibility across the entire company as you pioneer the systems that will redefine our user and employee experiences.

You responsibilities will include:

Shape the AI Roadmap: Define, own, and execute the strategic roadmap for the AI assistant, overseeing its end-to-end development, deployment, and continuous quality improvement.
Implement SOTA Evaluation: Design and implement state-of-the-art evaluation systems and frameworks specifically built to measure, understand, and enhance the performance of a complex, agentic chatbot assistant.
Drive Agent Integration: Collaborate closely with partners and business units across the company to guide the seamless integration of new, specialized AI agents into the central assistant.
Align Cross-Functional Partners: Strengthen alignment and foster deep collaboration with cross-functional partners, particularly the Conversational XP line and other core product teams, to ensure a unified and exceptional user experience.
Be an AI Evangelist: Act as a key AI leader within QuintoAndar, actively promoting and disseminating best practices for advanced AI agentic design, development, and operation.

Requirements

7+ years of experience in Data & AI.
Proven track record of leading medium to large teams and fostering career growth for data professionals (MLEs, DS, DA, DE).
Experience leading teams to business impact through AI or Machine Learning.
Experience with building products with LLMs: RAG systems, AI agents, LLM fine-tuning, applying advanced evaluation techniques to understand the performance of AI products.
Experience with experimentation for AI/DS/MLE products: including experimental design, Bayesian modeling, optimization, and causal inference for A/B experiment analysis.
Foundational knowledge of machine learning.
Solid understanding of software and data engineering best practices, with awareness of the challenges in deploying machine learning models to production.
Excellent English skills (verbal and written) are mandatory.

You will stand out if you:

Have experience in working at fast-growing startups.
Have a MSc. (or Undergrad + intense experience) in data science, machine learning, information retrieval, ranking systems, recommender systems, natural language processing, computer science or other relevant fields.
Have experience with AI or MLE projects to improve Support experience
Have experience leading staff+ Individual Contributors (ICs).

Important

Our hiring process starts with the application! If you truly want to be part of our team, please complete this step of the process. We analyze all candidates individually and provide feedback to all applicants.

All communication will be conducted via email, so please stay tuned for our messages and release the domain @quintoandar.com.br to ensure our emails are not sent to spam.

Benefits

Meal allowance
Health insurance (Multicare), with/ co-pay (in Portugal)
Work from home allowance
Transportation
25 vacation days per year
Labor accident insurance
Life insurance
Child care allowance (children up to 5 years old): 100,00 EUR/month
Parental leave
10 consecutive extra days of paid recess at the end of the year, not discounted from vacation

Diversity & Inclusion at Grupo QuintoAndar

We value diversity and want everyone to feel welcome here, regardless of their age, gender identity, sexual orientation, race, color, ethnicity, origin, disability, religion, or any other characteristic. All our job openings are open to all individuals!

You'll notice there are some diversity questions in the application form. For affirmative action roles, this information may be used to verify your alignment with the target audience for the opportunity. In such cases, it may be used for elimination purposes. For non-affirmative action roles, this data will be used anonymously, exclusively to monitor and improve our inclusion practices in the hiring process, and will have no impact on your application.

Privacy and Data Protection

The Grupo QuintoAndar operates in compliance with privacy and data protection laws, including, but not limited to, the Brazilian General Personal Data Protection Law (LGPD) (Law No. 13,709/2018), and ensures the security of your data. To learn more, please access our Privacy Notice for Candidates. For questions or to exercise your rights as a data subject, please contact us through our Service Channel.

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[EN] Demographic Questionnaire

Why do we ask for this information?

At Grupo QuintoAndar, we believe that diversity is the key to building an innovative and inclusive work environment.

To help us with this, we ask you to share some information about yourself. It is important for you to know that your data is completely anonymous to recruiters and anyone reviewing your resume. We use this information in an aggregated form — meaning without identifying you personally — to better understand who is participating in our selection processes and, thus, ensure that we are being more equitable and inclusive for everyone, right from the first contact.

By filling out this form, you help us create a QuintoAndar Group where everyone feels at home, welcomed, and valued.

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We are counting on your help to continue improving our processes.

To learn about how we process your personal data, please access our Privacy Notice for Candidates. If you have any questions, please contact us through our Service Channel.

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Head of Data & AI (Virtual Assistant team)

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[EN] Demographic Questionnaire