Implementation Program Manager - UK or Ireland

United Kingdom ; Ireland

About the Company:

Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in the cloud. With unstructured data growing in more locations faster than ever before, enterprises today need a way to store, manage, and curate data simply and efficiently in any location, on any platform. This is precisely what Qumulo was founded to accomplish.

At Qumulo, we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we encourage and celebrate multiple points of view. As part of our culture we believe diversity drives innovation.

About the Position:

Customers are the lifeblood of our company and Qumulo is looking for a strategic, customer focused and results-driven Implementation Program Manager.  The IPM is responsible for overseeing the successful planning, execution, and delivery of implementation projects. Coordinate cross-functional teams through meetings and progress measurement activity, which bring distinct, specific projects to completion on time and within budget.

Responsibilities:

  • Directly manages multiple ongoing implementations simultaneously, ensuring that all milestones, deliverables, and launch timelines are met.
  • Ensures the scope of implementation is fulfilled on time and within accuracy standards
  • Communicate and consistently follow up with the customer frequently to obtain all necessary information and documents.
  • Interacts with internal Qumulo teams and external partners to obtain data
  • Works closely with other teams at Qumulo to ensure the implementation is completed promptly
  • Strives to eliminate obstacles in a customer’s path to success by thinking critically and creatively
  • Monitors task progress and ensures deliverables meet stated deadlines
  • Maintains comprehensive documentation of project progress, outcomes, key learnings and provides regular status reports to stakeholders
  • Analyzes complex workflows and procedures to implement creative solutions to solve blockers
  • Proactively identifies opportunities to optimize implementation processes, tools, and workflows, as well as identifies blockers and risks
  • Facilitates implementation meetings using encouraging productive dialogue and promotes a positive team-oriented environment to achieve established outcomes

Qualifications:

  • Bachelor’s degree and at least 2 years of related experience; or equivalent work experience managing multiple concurrent deployments with cross-functional teams. PMP or equivalent is a plus.
  • Excellent verbal and written communication skills, including judgment for when and how to communicate risks and issues. Ability to facilitate meetings with all levels within the organization.
  • Ability to identify requirements, allocate resources, and develop practices and procedures for improvement
  • Strong initiative to complete work both independently and as an influential part of a project team to resolve issues and enable solutions. Desire to find creative solutions when problem-solving.
  • Persuasive, encouraging and motivating demeanor, capable of building rapport and eliciting cooperation from a wide variety of sources, including upper management, customers, and other departments
  • Flexibility and appreciation for the fast-moving pace of a start-up environment. Ability to learn intense technical and data storage knowledge.
  • Demonstrated proficiency in Confluence, Jira, Salesforce, and Google Workspace (GMail Calendar, Docs, Sheets, Slides)
  • Customer-facing experience, preferably in the hardware space

Individual pay depends on various factors, such as role level, relevant experience and skills, and location. Pay ranges are reviewed and typically updated each year. Offers are made within the pay range applicable at the time.

Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

As part of the employment process, Qumulo conducts comprehensive background checks on all final candidates for employment. The background check process may include a review of criminal history, credit history, employment verification, education verification, and other relevant information.

Qumulo is committed to complying with all applicable federal, state, and local laws concerning background checks. We ensure that our background check process is fair, consistent, and transparent, and we follow all legal requirements regarding the timing and scope of such checks.

For positions in jurisdictions with specific legal requirements, such as restrictions on the timing of criminal history inquiries, we will conduct these checks in accordance with local laws and only after a conditional offer of employment has been made, where required.

For more information on our Applicant and Employee Privacy Notice please click on the link below:

Privacy Notice

#LI-Remote

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Custom Demographic Questions-US

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Demographic Questions

Individuals seeking employment at Qumulo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

Select...
Select...
Select...
Select...
Select...