Job Application for Operations Specialist, Jr. at Rackner

Junior Operations Specialist

Rackner | College Park, MD (Hybrid) | Full-Time

The Role

Rackner is hiring a Junior Operations Specialist to support internal operations as we continue to grow.

This is a hands-on, hybrid role with a strong emphasis on consistent in-person support. You’ll help keep day-to-day operations running smoothly—supporting office coordination, onboarding logistics, and core operational processes.

You’ll work closely with the operations team on a set of recurring responsibilities, along with additional support tasks based on team needs. This role offers exposure to how a growing company operates behind the scenes and is well-suited for someone who is organized, dependable, and follows through.

What You’ll Do

You’ll support a range of operational tasks across the business:

Office Operations

Manage incoming and outgoing mail and deliveries
Support day-to-day office coordination and organization
Help ensure the office remains functional and well-maintained

IT Equipment & Logistics

Ship laptops and equipment to new hires
Coordinate returns from offboarding employees
Track inventory and maintain accurate records

Onboarding Support

Help prepare new hires for day one (equipment, access, coordination)
Support onboarding checklists and internal tracking

Client Reporting Support

Assist with Monthly Status Reports (MSRs) across contracts
Format documents, collect inputs, and ensure accuracy

Intern / Fellowship Program Support

Help coordinate the Rackner Fellowship (internship) program
Support scheduling and day-to-day logistics

Operations & Administrative Support

Execute tasks from the Operations Board in Monday.com
Assist with invoicing support and basic data tracking
Help maintain internal documentation and file organization
Support occasional event logistics and travel coordination

Marketing Support (Light)

Assist with drafting and scheduling LinkedIn posts or blog content as needed

What Success Looks Like

Work is completed accurately and on time without frequent follow-up
Office coordination, onboarding, and equipment logistics run smoothly
Client-facing documents are clear and well-formatted
Operational tasks stay organized and on track
Issues are identified early and communicated clearly

What We’re Looking For

Experience in operations, administration, coordination, or similar hands-on roles (including school, internships, or transferable experience)
Strong organization and attention to detail
Comfortable supporting in-person operational tasks when needed
Able to manage assigned responsibilities and follow through reliably
Able to clearly communicate and format information in documents and email
Familiarity with Google Workspace (Docs, Sheets, Drive)

Nice to Have

Exposure to federal contracting or regulated environments
Experience with tools like Monday.com (or similar)
Experience with onboarding logistics or equipment tracking
Familiarity with invoicing or basic financial processes
Experience in structured or process-driven environments (e.g., military, logistics, operations support)

Work Environment

Hybrid role based in College Park, MD
Expectation of regular in-office presence (at least 1–2 days per week, often more depending on operational needs)
Some responsibilities require consistent in-person support, such as handling mail, coordinating equipment, and supporting on-site activities
As the team and office presence grow, in-office needs may evolve over time

Who This Role Is a Good Fit For

Someone who wants exposure to how operations work inside a growing company
Someone who prefers structured, tangible work with clear ownership
Someone who is reliable and comfortable supporting both in-office and remote tasks

Who This Role May Not Be a Fit For

Candidates looking for a fully remote role
Candidates focused on strategy, program management, or leadership positions
Candidates who are not available for consistent in-person support

Who We Are

Rackner is a software consultancy that builds cloud-native systems for startups, enterprises, and the public sector.

We focus on solving complex, real-world problems across:

Distributed systems
DevSecOps
AI/ML
Cloud-native architecture

Our work is outcome-driven and mission-aligned—we prioritize delivering real capability over producing documentation or code for its own sake.

You’ll support the internal operations that enable our teams to deliver—handling the coordination, logistics, and processes that keep the business running.

Benefits

401(k) with 100% match up to 6%
Comprehensive medical, dental, vision, life, and disability coverage
Generous PTO and paid holidays
Weekly pay schedule
Home-office equipment plan and remote work support
Fitness and wellness reimbursement
Company-supported certifications
Clear advancement tracks and future leadership opportunities

Rackner invests in employee development and covers the cost of certifications aligned with your role and our technology focus.

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This role includes being the person responsible for handling in-office tasks when needed (e.g., mail, equipment coordination, onboarding support). Are you comfortable with this type of responsibility?

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This role involves managing multiple small tasks (e.g., shipping equipment, updating trackers, formatting documents). Can you describe a time you stayed organized across multiple responsibilities?

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Operations Specialist, Jr.

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