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Software Platform Technical Program Manager

Seattle, Sunnyvale, or San Diego

ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

We are seeking an early-mid career Software Platform/Operations Technical Program Manager to lead the development, delivery, and ongoing operations of fleetwide RFID solutions to retailers worldwide. The ideal candidate will combine technical expertise in software development and test, with strong program management skills to drive successful product development and launch.

Responsibilities:

  • Lead software development and feature implementation through the entire SWDL, including requirements management, architectural design, proof of concept/proof of experience, engineering pilots, unit testing, scale validation, fleet deployment, and sustaining engineering
  • Provide clarity and develop execution plans for large, complex projects and initiatives
  • Create and maintain comprehensive project plans, schedules, and risk management at both the high level 10k foot view, as well as detailed microscopic view for critical activities where needed
  • Drive software releases through rigorous testing and validation activities from unit level to E2E system level to ensure KPIs are met with clear exit criteria in a ring based deployment model
  • Facilitate effective communication among various SW teams and other cross-functional core teams, including Data Science, Systems Engineering, Customer Experience, Deployment Operations, and HW/FW
  • Identify and mitigate technical and program issues and risks through proactive strategic planning, prioritization, and collaboration
  • Support key customer relationships and expectations management in collaboration with Customer Experience and Product Management/Operations teams 
  • Present regular status updates to executive stakeholders and cross-functional leaders

ABOUT YOU

Required:

  • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Data Science, or related technical field
  • 3+ years of experience in software/infra program management
  • 1+ years of experience as a software engineer, data scientist, or related field 
  • Demonstrated expertise in managing the complete software product development cycle 
  • Proficient with project management tools including Smartsheet, Jira, Confluence, and methodologies including Agile (SAFe), Waterfall, Scrum, etc.
  • Experience with test plan development and execution for various levels of SW validation
  • Solid understanding of software development “V” process
  • Excellent communication, leadership, and interpersonal skills
  • Problem-solving mindset with the ability to navigate technical and organizational challenges in a start-up environment
  • Ability to work on-site or hybrid in Seattle, WA (preferred), Sunnyvale, CA, or San Diego, CA

Preferred:

  • Familiarity with RFID and wireless technology 
  • Familiarity with retailer supply chain and inventory management
  • Experience with Cloud and backend services
  • Experience with mobile applications development
  • Knowledge of regulatory compliance requirements 
  • Understanding of firmware development and hardware/software integration
  • Familiarity with requirements tracking software
  • Project management training/certification

WHAT YOU'LL DO

In your first 30 days, you will:

  • Learn Radar’s mission, technology stack and core values.
  • Complete onboarding and security compliance training.
  • Familiarization with SW and Product Jira Product Discovery boards, release workflows, Jira components, teams, and general RADAR inventory ontology

In your first 60 days, you will:

  • Understand the current state of SW infrastructure changes
  • Contribute to sprint planning, backlog grooming, and overall Scrum/SAFe model including task and bug management
  • Start driving execution and delivery of engineering initiatives and reporting out
  • Understand and alignment on the Definition of Ready, Definition of Done, and the SW release strategy

In your first 90 days, you will:

  • Independently program manage 1-2 scrum teams
  • Drive resolution of critical issues by collaborating with DRIs and XFN teams
  • Contribute to the SW roadmap strategy and program increment planning
  • Proactively identify and engage with potential downstream risks and opportunities, such as maximizing efficiency and reducing bottlenecks, and escalating when appropriate
  • Contribute to capacity planning and prioritization exercises

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $130,000 - $190,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

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