Back to jobs
New

Manager, Strategic Operations

New York City

ABOUT US

E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that.

RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale.

RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond.

Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology.

OUR VALUES

  • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.
  • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.
  • High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.
  • Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.
  • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.
  • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.
  • Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

We are seeking a Manager, Strategic Operations to bridge the gap between executive vision and ground-level execution. This role brings discipline and structure to how RADAR plans, prioritizes, and delivers on its most critical initiatives, while surfacing the cross-functional themes and operational signals that matter most as we scale. 

You will work closely with all teams, including Finance, Product, Go To Market, Engineering, Customer and Legal teams, to gather insights, align stakeholders, move complex projects forward and propose solutions.  This role blends analytical thinking with hands-on execution.  You will be a key member of the team that shapes the way RADAR operates.

Responsibilities:

Strategic planning and alignment

  • Support the VP Brand Strategy on planning the company’s annual and quarterly strategic planning process.
  • Translate company strategy into project plans with clear ownership, that connect to meaningful business outcomes
  • Maintain a cross functional view across the business to ensure alignment to the strategic priorities

Operating rhythm and accountability

  • Establish and maintain structured meeting cadences including cross functional strategic priority presentations, business reviews, and project updates.
  • Track progress against strategic goals and KPIs and drive accountability across teams.

Cross-functional execution

  • Serve as a central coordinator across engineering, product, customer, commercial, legal and other functions.
  • Maintain visibility into risks, interdependencies, and resource constraints, proactively flagging issues and recommending course corrections.
  • In partnership with the VP of Brand Strategy, shepherd the full portfolio of strategic priorities from planning through execution, working across Engineering, Product, Go-to-Market, Finance, Customer, and Legal teams to maintain alignment and deliver results.

Process and program management

  • Introduce and standardize project management tools, templates, and governance frameworks.
  • Continuously refine processes and workflows to increase efficiency, predictability, and cross-team collaboration.

Operational Intelligence & Special Projects

  • Drive highly-cross functional special projects that span multiple teams but do not neatly fit within any of them, defining project scope, success metrics, and execution plans in ambiguous environments
  • Conduct deep-dive analyses to inform strategic decision-making
  • Translate insights into clear recommendations and actionable plans for leadership

Strategic Communication

  • Develop and maintain an internal communications calendar to track top down strategic messaging to the organization and support culture change

ABOUT YOU

Required:

  • 7+ years of program management experience, preferably in technology and/or high-growth startup environments, with proven success leading cross-functional programs
  • Big picture to tactical execution - can take  projects from planning through execution to completion with measurable outcomes
  • Solutions-first mindset
  • Analytical skills, comfortable conducting deep-dive analyses and translating complex findings into clear recommendations
  • Exceptional communication and stakeholder management - Relationship builder across all levels
  • Strong business acumen and high emotional intelligence
  • Familiarity with program and project management tools and methodologies.
  • A builder's mindset: comfortable operating in environments where the structures, processes, and norms are still being established.

Preferred:

  • Prior experience in retail technology.
  • Experience coaching non-PM business leaders to adopt project management best practices.
  • Experience in resource planning, capacity management, and cross-functional coordination in small to medium sized teams.

WHAT YOU'LL DO

In your first 30 days, you will:

  • Learn RADAR's mission, technology platform, and business model
  • Build credibility by meeting with leadership, cross-functional stakeholders, and owners of key initiatives, listening first while forming your point of view on priorities, dependencies, and gaps
  • Listen for patterns across teams including where execution is strong, where growth is creating strain, and what's slowing people down
  • Get hands on with existing tools, processes and project tracking and meeting cadences to understand how decisions are currently being made and where the operating rhythm has gaps

In your first 60 days, you will:

  • Identify quick wins and longer term structural gaps, and start sequencing the work
  • Take ownership of at least one cross functional meeting cadence or workstream, showing up as a coordinator and driver
  • Surface high impact special projects through cross-functional discovery that will accelerate growth 
  • Have developed process that supports structured decision making and cross functional communication, ensuring decisions are not made in silos
  • Ensure active projects have clear timelines, owners, as well as the “right” cross functional stakeholders involved
  • Begin building the internal communications calendar to bring structure and visibility to top down strategic messaging

In your first 90 days, you will:

  • Have built foundational frameworks including templates, governance models and decision making processes, that the teams are already relying on
  • Be driving measurable progress on RADAR's most critical cross-functional initiatives, bringing structure, clarity, and momentum where it's needed most
  • Proactively bring recommendations and course corrections to leadership
  • Have established yourself as a trusted go-to resource and someone who makes hard things easier and keeps the organization moving forward

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $120,000-$154,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Create a Job Alert

Interested in building your career at RADAR? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in RADAR’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.