Sales Engineer

Radicle Health acquires, invests, and operates mission critical human services software (SaaS) companies. We believe that human services agencies and the people they serve deserve functional, modern, and easy-to-use software. And we believe we’re the ones to build it. Radicle Health is backed by Alpine Software Group (ASG), a leading private equity investor in vertical SaaS businesses. 

About Radicle Health 

Radicle Health is a collection of human services software companies created and designed to  foster collaboration and experimentation across our teams so that we can collectively better  serve our communities. We believe technology is at the root of success in the human services  sector, but that no single system can meet the needs of every agency. So we’ve built Radicle  Health around this guiding principle. Our companies are 100% committed to their products, their  customers, and the individuals their customers serve. But under one roof, our teams can learn  from each other, can more quickly test ideas, and can think holistically about our communities  and the people at the center of those communities. Learn more at www.radicle-health.com. 

Summary: 

In This Role, You Will: 

• Provide pre-sales support and technical assistance to the sales team.
• Conduct live solution demonstrations tailored to customer needs.
• Collaborate with account executives to understand customer requirements and deliver customized presentations.
• Address technical questions and provide expert guidance during the sales process.
• Support the RFP (Request for Proposal) process by contributing technical content and ensuring accurate and compelling responses.
• Work closely with Product and Customer Success teams to ensure a seamless customer experience.
• Identify and communicate customer feedback and unmet needs to internal teams.
• Assist in the development of sales materials and technical documentation.
• Improve the sales process by sharing feedback with the Sales VP based on observations during sales calls.
• Review Gong recordings to gather feedback on areas for improvement in sales tactics and presentations.

Qualifications: 

• 5+ years of experience
• Proven experience in leading SaaS solution demonstrations.
• Strong presentation and communication skills.
• Ability to understand customer requirements and translate them into effective demonstrations.
• Familiarity with EHR systems and the human services space is a plus.

Key Skills: 

• Strong Communication: Exceptional verbal and written communication skills, with the ability to convey ideas and designs across teams.
• Analytical Abilities: Competence in analyzing project needs and developing plans to address business challenges and opportunities.
• Time Management and Organization: Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment. 
• Teamwork and Collaboration: Strong team player with a collaborative mindset, eager to contribute to team success and open to continuous learning and improvement.

Other Information: 

• Location: Remote 
• Compensation: $115,000 base salary + $35,000- $45,000 target annual commission
• Benefits: 401k matching, medical, dental and vision healthcare coverage, unlimited PTO,  paid holidays, volunteer time off, paid parental leave, etc.

Radicle Health and its Operating Companies are Equal Employment Opportunity employers that  proudly pursue and hire a diverse workforce. Hiring or employment decisions are not made on  the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex,  gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any  other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.