Senior Manager, Revenue Cycle Management

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That’s why we’ve built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve.

About Radicle Health: 

Radicle Health is a collection of human services software products created and designed to foster collaboration and experimentation across our teams so that we can collectively better serve our communities. We believe technology is at the root of success in the human services sector, but that no single system can meet the needs of every agency. So we’ve built Radicle Health around this guiding principle. Our products are 100% committed to their customers and the individuals their customers serve. But under one roof, our teams can learn from each other, can more quickly test ideas, and can think holistically about our communities and the people at the center of those communities. Learn more at www.radicle-health.com 

About the Job: 

Radicle Health is looking for a Senior Manager, Revenue Cycle Management. The Senior Manager, Revenue Cycle Management will be responsible for overseeing and optimizing the revenue cycle functions within our SaaS environment. This role combines healthcare billing expertise with SaaS operational knowledge to ensure accurate, timely, and compliant revenue capture. The ideal candidate has experience managing end-to-end revenue cycle operations in Medicaid-funded behavioral health, understands payer rules and regulations, and thrives in a technology-driven environment where process improvement and automation are priorities. 

Who you are: 

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (Master’s preferred). 

• 5+ years of experience in healthcare revenue cycle management, with at least 2+ years in a leadership role. Strong preference for experience in Medicaid-funded behavioral health. Direct experience in Arizona, Utah, and/or California is a plus. 

• Familiarity with SaaS or healthcare technology platforms strongly preferred. 

• Strong knowledge of payer requirements, reimbursement methodologies, coding, billing, and compliance (HIPAA, CMS, etc.). 

• Proven track record of reducing denials, improving collections, and streamlining RCM processes. 

• Exceptional analytical and problem-solving skills; ability to use data to inform decisions. 

• Excellent communication, leadership, and cross-functional collaboration skills. 

• Experience with EHRs, billing systems, or healthcare SaaS platforms. 

What you’ll be responsible for: 

• Oversee all aspects of the revenue cycle process, including charge capture, claim submission, payment posting, denials management, collections, and reporting. 

• Collaborate with product, engineering, and customer success teams to ensure SaaS platform functionality aligns with best practices in healthcare revenue cycle management (RCM). 

• Manage payer relationships and ensure compliance with federal, state, and payer-specific billing requirements (Medicare, Medicaid, Commercial). 

• Implement and maintain policies and procedures that ensure accuracy, efficiency, and regulatory compliance in revenue cycle operations. 

• Analyze revenue cycle metrics to identify trends, risks, and opportunities for process improvement. 

• Partner with finance to reconcile revenue data, support audits, and improve forecasting accuracy. 

• Lead and develop a team of revenue cycle specialists, fostering accountability and continuous learning. 

• Act as a subject matter expert (SME) on healthcare billing and RCM for internal stakeholders and customers. 

• Drive automation and workflow optimization within the SaaS platform to improve the customer billing and claims experience. 

What we offer: 

• Unlimited PTO policy 

• Competitive medical, dental, and vision healthcare coverage  

• 401k matching 

• Paid holidays 

• Volunteer time off 

• Paid parental leave 

• Remote work stipend  

• Compensation: $95,000 - $135,000

• Location: Remote 

Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process. 

Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. 

Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.