Support Director

Check out our open roles below, and if you don't see one that matches your talents, please complete a general department application to keep in touch.

Functions and duties of this role include:

●    Lead monthly demand planning review meetings to share the latest forecast recommendations, gather the latest sales insights, and seek forecast alignment. 
●    Develop and maintain a 12–18 month rolling forecast at the channel level using Kinaxis and other planning tools, leveraging the latest information. 
●    Analyze forecasts to ensure accuracy and responsiveness with point-of-sale (POS) data, historical shipments, inventory levels, and customer supply plans. Lead root cause analyses for any gaps. 
●    Support the S&OP process through updating channel slides and presenting in monthly S&OP meetings to the leadership team.
●    Provide facts and figures to justify demand assumptions and secure alignment across teams.
●    Own innovation forecasting, including forecast creation, monitoring retailer acceptances, and ensuring products launch on time and in line with forecasts.  
●    Coordinate with Supply Chain team members to assess forecast feasibility and manage timing of product availability.
●    Analyze pre- and post-launch item performance and contribute to launch planning and evaluation.
●    Support demand planning alignment with broader Liquid I.V. business objectives and supply chain strategy.
●    Consolidate data from multiple sources into actionable, easy-to-understand formats.
●    Own and report on demand planning KPIs, including innovation KPIs.
●    Proactively improve demand planning processes, tools, and ways of working for greater efficiency.
●    Demonstrate a strong understanding of the Liquid I.V. supply chain and business goals.
●    Perform other related duties as assigned.

The successful candidate will have the following qualifications: 

●    Demand planning experience with direct-to-consumer (D2C) and large retailers for a CPG or similar business. 
●    Actively participated in S&OP, IBP or a similar process.
●    Minimum 3–5 years relevant experience
●    Bachelor’s Degree (preferably in Supply Chain, Operations, Mathematics, or related field).
●    Experience forecasting using demand planning software; Kinaxis is a plus.
●    Ability to learn and become proficient on new programs, dashboards, databases, and tools very quickly. (Power BI, D365, Circana)
●    Highly proficient in Microsoft Office (Outlook, SharePoint, Excel, PowerPoint).
●    Strong analytical abilities, able to perform data extraction and analysis in Excel.
●    Ability to prepare reports with data visualization as necessary.
●    High degree of accuracy and attention to detail.
●    Possess problem-solving skills; think tactically as well as strategically.
●    Demonstrate objectivity, deliver results, and show initiative.
●    Effective communicator and collaborator – verbal and written.
●    Comfortable public speaker and ability to present to business executives.
●    Demonstrate ability to interact with all levels of business facing and internal operations in a thoughtful and attentive manner.
●    Be highly organized and dependable.
●    Comfortable working in a diverse and fast-paced environment, ability to manage multiple priorities and adhere to tight deadlines.
●    Must be flexible, work well under pressure, and can readily adapt to change.

At Bird Dog we are here to help. Test