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SUMMARY/OBJECTIVE
This position provides administrative and technical support to the Installers at Construction Resources. Requires excellent customer service and good communication skills. A willingness to work in a team environment with the Operations Team is necessary. In addition, the Install Crew Manager role will be responsible for coaching and training Installers and Helpers.

Essential Functions

Manage Installation Teams.
Manage customer service issues as they relate to service, scheduling, and quality control.
Manage Repair Schedule and Repairs Team members.
Improve interface between Commercial Installation group and facilitate an efficient use of installation resources.
Assist sales staff with scheduling information.

Additional Duties:

Ensure completion sign offs for each job.
Train Install Team on proper techniques
Complete safety training and ensure safety compliance with Install Team
Coordinate job status updates with Install Scheduler
Trouble- shoot specific problems as they are assigned.
Conduct scheduled meetings with Install Team to review processes and best practices
Relay job information to SOPT and the Operations Team

Competencies/Skills/Abilities

Must be well versed and experienced in the countertop manufacturing and installation
High School diploma or equivalent
Ability to work with staff at all levels, inside and outside of the organization
Strong communication skills; ability to speak and write clearly. Understands confidentiality
Strong customer service skills; enjoys solving problems
Strong skills with MS Office; Word, Excel, Outlook, PowerPoint
Work experience in both corporate and manufacturing environments would be helpful

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Have you ever applied and/or worked for Construction Resources and/or one of its affiliate companies – UMI, Cancos, Bell, Atlanta Glass & Mirror, etc.)?

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Your personal data will be retained by Construction Resources Company, LLC ("Company") and its affiliated businesses for as long as the Company determines it is necessary to evaluate your application for employment. Under the General Data Protection Regulation, you have the right to request access to your personal data, to request that your personal data be rectified or erased and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with a supervisory authority.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Ramos Marble and Granite’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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Install Manager

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