Director, Finance Operations

At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when equipped with technology and 24/7 support are irreplaceable. Equally important is our philanthropy. Range Foundation channels 10% of group profits to social impact. From exploration grants, improved access to education, new discoveries on sea and land, cultural infrastructure, and helping our global neighbors in times of need — we are investing to build a better future.

Role Overview
The Director, Finance Operations provides strategic leadership and oversight of finance operations including month-end close, balance sheet reviews, reconciliations, and general accounting activities in alignment with company policies and procedures. This role includes leading a team, managing financial processes, and driving operational improvements to support the organization’s goals.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, coach, and develop team members to ensure alignment with company policies and objectives.
• Foster a collaborative, high-performance culture that thrives in a fast-paced environment.
• Demonstrate a low-ego leadership style that promotes teamwork and clear communication.
• Maintain a “Best in Class” finance team capable of adapting quickly to change.
• Collaborate effectively across the organization with stakeholders to execute key deliverables.

Financial Operations

• Owning full-cycle accounting, including AP, AR, GL maintenance, and month-end close.
• Prepare and review balance sheet reconciliations and financial reports.
• Ensure timely payments and collections, liaising with vendors and clients as needed.
• Oversee client account reconciliations and collections in TRAMS.
• Accrue invoices received but not processed by period-end deadlines.

Reporting & Analysis

• Provide insights and trend analysis to inform financial strategy.
• Prepare monthly presentations, KPIs, and reports for leadership.
• Assist with regulatory reporting and audit requirements.

Process & Risk Management

• Lead projects related to process improvements and system upgrades.
• Implement internal controls to enhance efficiency and accuracy.
• Monitor financial risks and ensure compliance with policies and regulations.
• Support back-office system maintenance and future implementations.
• Apply strong project management, prioritization, and time management skills to meet deadlines.

Customer Service

• Ensure service excellence through leadership on finance-related queries from agents and internal partners via email and ServiceNow/Helpspot within SLA.

Qualifications

• Bachelor’s degree in Accounting or Finance; CPA designation required.
• 5+ years in general accounting with 2+ years in people management.
• Experience leading teams of 6+ (including outsourced providers).
• Advanced Excel skills; proficiency in MS Office.
• Experience with large multi-module cloud accounting systems (Dynamics NAV/MS D365 preferred).
• Knowledge of TRAMS back-office system is an asset.
• Strong communication, attention to detail, and problem-solving skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Travel industry experience strongly preferred.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

We thank all candidates for their interest however only those selected for an interview will be contacted.