RVP, Asia & Australia Pacific (12-Month Contract)

About The Role

The Regional Vice President, Asia & Australia Pacific, is a business leader who is profit minded, and able to execute the regional strategy through effective management of people and process. Dynamic leadership abilities, combined with exceptional communication, analytical, and sales & marketing skills are essential to success in this role. This individual is ultimately accountable for the entire region’s sales P&L in collaboration with partners in product, marketing, and other key functional groups. This leader is responsible for the strategic and operational management for the region as well as for coaching and developing their regional sales directors and delivering sales team’s effectiveness in achieving its ambitious growth and vision.

This position will be the ultimate role model for the team in providing high level customer service to clients and potential clients and oversees the development of their staff through consistent mentorship and performance management. Integrity, vision, professionalism, process discipline and passion are key components of this position.

Please note this opportunity is a 12-month contract. 

Responsibilities

Sales Team Effectiveness and Engagement (KPIs: Close Rate, ENPS; Sales NPS)

• Collaborate with HR and direct reports in the selection, onboarding, development, retention & engagement of Destination Experts.
• Coaching & developing Sales Directors to review, understand and performance manage team members’ sales, customer service and productivity results on a daily, weekly, and monthly basis.
• Build and execute direct report development plans, to drive optimal performance and deliver against regional plans and priorities.

Deliver Client Experience (KPIs: NPS)

• Deliver against your region’s customer experience goals and objectives by ensuring the sales team consistently delivers a great experience throughout the customer journey.
• Collaborate with Product to ensure the product and in-country experience deliver against client’s expectations – to create engaged customers and facilitate organic growth.
• Collaborate with Marketing to ensure the lead-feed and demand generation activities are supporting the monthly sales pipeline.

Regional Profit & Loss (KPIs: Sales, Margin, Costs, Profit)

• Accountable for the region’s results by managing or influencing all aspects that generate regional revenue/sales and influence with partners across marketing, lead generation strategies, competitive analysis and pricing strategies, product and merchandising.
• Accomplishes regional objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; and actively monitoring results and adjusting to market, trends and competition.
• Responsible for developing and managing the go-to-market plan for their region that will substantially increase revenue, ensure margin is maximized, balance staffing to demand, build market share and establish a differentiated brand in the marketplace.
• Working with key stakeholders (which includes a cross functional team with colleagues across Sales, Product, and Marketing) in reviewing regional results and developing action plans that address opportunities, positively impact the business and enhance customer experience.