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Engineering Manager, Full-Stack/Frontend

New York City (Remote) or Boston (Remote)

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data from 600M+ connected devices, apps, and sensors from 210+ global technology companies, then delivers it to over 22,000+ public safety agencies in 11 countries. Powered by RapidSOS HARMONY, the industry’s first purpose-built AI for public safety, RapidSOS empowers first responders with real-time intelligence and the situational awareness needed to help protect property and save lives. Learn more at www.RapidSOS.com.

What this role is about:
Are you passionate about leading engineers who build cutting-edge technology with real-world impact? At RapidSOS, we are transforming emergency response with innovative solutions that deliver critical, life-saving data to telecommunicators covering 99% of the U.S. population.

We are seeking a hands-on Engineering Manager to lead a dedicated full-stack team building the next wave of intelligent emergency technology. In this role, you will own the end-to-end delivery of new products and features that span modern backend services, rich user interfaces, and practical, AI-driven workflows that help protect individuals in their most urgent moments. You will help your team use AI as a core part of how we design, build, and ship software, ensuring we move faster and with greater impact. You will have the opportunity to stay close to the code when needed, mentor engineers in their growth, and guide architectural decisions that keep our products scalable, thoughtful, and resilient.

If you are energized by new technology, enjoy rolling up your sleeves and feel motivated by work that truly matters, this is your opportunity to help shape the future of public safety while inspiring the team you lead each day.

What you’ll do:

  • Drive the architecture, design, and implementation of new features for RapidSOS UNITE—a React/TypeScript and Python-based application that handles millions of 911 calls each month.
  • Champion an AI forward approach by guiding the team in using AI tools where they add real leverage in development, testing, data workflows, and rapid prototyping, and by encouraging the team to try new approaches, learn quickly, and iterate often as a core part of how we work
  • Own the end-to-end delivery of new products and features, from concept to release
  • Lead strategic architectural decisions, help drive alignment, and optimize applications for performance, scalability, and accessibility
  • Collaborate in an agile environment with stakeholders across Engineering, Public Safety, Design, and Product to develop solutions for RapidSOS products that solves real challenges for our users, guide technical direction of your team, ensure scalable systems, clean architecture, and strong engineering craft 
  • Stay hands-on with the codebase by leading standups and code reviews, contributing to features, resolving technical roadblocks, and championing best practices while driving continuous improvement of team processes
  • Grow, hire, onboard, mentor, and empower engineers, where they can contribute quickly, grow meaningfully, and continuously develop their craft
  • Promote an environment of high trust, ownership, and clarity where engineers are proud of their work and aligned on priorities
  • Iterate fast, refactor when new information shows a better path, and ensure the codebase stays clean, stable, and ready for continuous evolution

What we’re looking for in our ideal candidate: 

  • 8-10+ years of full-stack engineering experience including 3-5+ years of experience leading engineering teams (full-stack experience is preferred but strong frontend experience will be considered)
  • 3-5+ years of developing rich, interactive, scalable frontend applications with React/Redux, TypeScript, and modern HTML and CSS 
  • 3–5+ years of experience developing backend systems and services, preferably in Python or Node (Go, Ruby, and Java also considered), including designing, building, and maintaining robust APIs that support complex workflows
  • Experience with AWS, a solid understanding of CI/CD pipelines, and familiarity with monitoring best practices using tools like Datadog to ensure reliable and scalable systems
  • Proven ability to lead technical decisions around system architecture and scalability to ensure reliable performance for thousands of users
  • Highly self-motivated; ability to adapt, navigate ambiguity, and learn quickly in a fast-paced environment with a strong sense of ownership
  • Strong proficiency in coding best practices – ability to write clean, maintainable, and testable code 
  • Demonstrated expertise in problem solving – from troubleshooting issues to debugging a large codebase
  • Customer-centric mindset; cares deeply about the user experience and is able to quickly identify the optimal visual strategies to meet both product and design goals
  • Comfort using AI tools to accelerate development, improve code quality, and enhance team productivity—and the curiosity to explore new AI capabilities as they emerge
  • Ability and willingness to collaborate in-person quarterly, or as needed

What we offer: 

  • The chance to work with a passionate team on solving one of the largest challenges globally 
  • Competitive salary and benefits and equity participation 
  • A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $185,000 - $210,000 This role will also be eligible to receive equity options. #LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. 

Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.

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