Account Manager

WHO WE ARE 

RAPP is a global, next-generation precision marketing agency that drives client growth at scale through data, creativity, technology, and empathy. We champion individuality, oppose generic solutions, and create adaptive strategies based on personal needs, beliefs, behaviours, and aspirations. RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets 

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets. At RAPP we are focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management. Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them. 

ABOUT RAPP

We stand up for individuality. We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.  

As a diversity champion, equal opportunities and disability confident employer and an ardent advocate of flexible working we understand that everyone has unique requirements and needs.

We are a global creative agency, but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them one-to-one – but to one million at a time. And we use creativity to encourage them to engage, click, buy and bond, again and again.  

Each brand is unique and has its own individual challenges. We pride ourselves in rising to each and every one of them, for brands such as KFC, Mercedes-Benz, IKEA, PayPal and Virgin Media 02.

US

In order to foster collaboration and relationships, our hybrid model requires three office days per week. As equal opportunities proponents, we are open to discuss any hybrid working related needs during the initial screening.

 
The Health and Wellbeing of our people matters immensely to us at RAPP which is why we work with Sanctus (mental health partner) and Sayge (professional development), to offer personal and professional support coaching for all our Employees. We also have a dedicated Learning and Development team and offer regular career conversations and bespoke L&D programmes so that you can leave us with more than when you started.

We recognise that the work of diversity, equity and inclusion calls on all of us. That’s why we set up The Neighbourhood. A collective of people, at different stages of the DE&I journey, whether impacted or allies, dedicated to helping our colleagues take ownership and effect change across 4 key pillars; Anti-racism, Disability, Gender & LGBTQ+ and Parents & Carers. 
 

You’re better at work when you feel better in yourself.  So, in addition to your annual holiday, you can take a “Me” day and an “Us” day, every year. Your “Me” day is for you to invest in yourself – go after a life goal, meditate, learn to paint, bake cakes or just have a duvet day watching Netflix!

Your “Us” day is all about giving back and helping others – volunteer, pick litter at a local park, hang out with the elderly or raise money for a local charity.

Whatever stage of life you are at, we make sure you have the tools you need to have a healthy work life balance. 

YOU

The Account Manager Role

The Account Manager plays a pivotal role on Team X – Omnicom’s global agency for Mercedes-Benz.

Working as part of an integrated team across London and Berlin, you’ll help deliver multi-channel campaigns for the Global Content Team on a fast-paced account. You’ll partner closely with a dedicated Project Management team, who focus on the day-to-day delivery — managing timelines, resources and internal workflows — so you can focus on building strong client and internal relationships, aligning work with strategy, and driving projects forward.  

We’re looking for someone who is naturally organised, a strong communicator, and thrives when managing multiple stakeholders. You'll be ambitious, confident, enthusiastic, organised, and personable with a keen interest in marketing - comfortable navigating a variety of conversations and a focus on delivering high-quality work.   An interest in automotive and tech will be a bonus, but not essential as a willingness to learn skills will see you thrive.

Lastly, you’ll be passionate about great creative and proud to build lasting partnerships with your clients.

Your responsibilities/ role requirements

• You’ll work closely with Project Management to successfully manage client projects to ensure work is delivered, on time and on budget.
• You participate in client meetings relating to your work/projects, such as briefing calls, weekly client status and creative review meetings.
• You’ll develop good working client and internal relationships.
• You will work across multiple projects at one time from bigger launch campaigns to smaller tactical campaigns and projects.
• Looking after always-on CRM updates and launch digital deliverables delivery
• You'll have a creative eye with a keen interest in content quality and detail (visual + copy)
• We’re looking for someone who’s curious, collaborative and proactive — someone who enjoys problem-solving, asks questions and takes real ownership of their work. You’ll be working closely with both clients and internal teams, so clear communication and a team-first mindset are key.  We value every voice and believe the best ideas can come from anywhere, so we want to hear what you think.
• Reporting into the Account Director

The Opportunity

• Work on one of the most iconic global brands – Mercedes-Benz, at a global level across various high-profile channels such as TV, social and display
• Be part of a fully integrated agency team, bringing together Media, Creative, Production and Channel experts to deliver cohesive, impactful campaigns.
• Join a large, supportive team of over 100 talented people in London, while being part of a smaller sociable and collaborative team on the immediate account
• Flexible hybrid working, three days based in Central London office close to London Bridge, two days at home.
• We're big on developing careers:  Regular 1:1s with your line manager to support career progression and talent development opportunities

Recruitment process

We’re not a 9 stage interview process agency. We like to keep recruitment swift, lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.

We are RAPP. And we can’t wait to meet you.