Account Executive (6 Month Fixed Term Contract)

ABOUT RAPP 

We stand up for individuality. We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.  

As a diversity champion, equal opportunities and disability confident employer and an ardent advocate of flexible working we understand that everyone has unique requirements and needs.

We are a global creative agency, but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them one-to-one – but to one million at a time. And we use creativity to encourage them to engage, click, buy and bond, again and again.  

Each brand is unique and has its own individual challenges. We pride ourselves in rising to each and every one of them, for brands such as KFC, Mercedes Benz, IKEA, PayPal and Virgin Media 02. 

 

Us 

To foster collaboration and relationships, our hybrid model requires three office days per week. As equal opportunities proponents, we are open to discuss any hybrid working related needs during the initial screening.

The Health and Wellbeing of our people matters immensely to us at RAPP which is why we work with Sanctus (mental health partner) and Sayge (professional development), to offer personal and professional support coaching for all our Employees. We also have a dedicated Learning and Development team and offer regular career conversations and bespoke L&D programmes so that you can leave us with more than when you started.

We recognise that the work of diversity, equity and inclusion calls on all of us. That’s why we set up The Neighbourhood. A collective of people, at different stages of the DE&I journey, whether impacted or allies, dedicated to helping our colleagues take ownership and effect change across 4 key pillars; Anti-racism, Disability, Gender & LGBTQ+ and Parents & Carers.

You’re better at work when you feel better in yourself.  So, in addition to your annual holiday, you can take a “Me” day and an “Us” day, every year. Your “Me” day is for you to invest in yourself – go after a life goal, meditate, learn to paint, bake cakes or just have a duvet day watching Netflix!

Your “Us” day is all about giving back and helping others – volunteer, pick litter at a local park, hang out with the elderly or raise money for a local charity.

Whatever stage of life you are at, we make sure you have the tools you need to have a healthy work life balance.

 

The Opportunity

• You’ll get to work on one of the largest accounts in the agency, BBC TV Licensing, that provides funding for the BBC.
• Part of the account’s uniqueness is that the BBC has outsourced its whole marketing function to RAPP. So, not only do we get to lead the marketing objectives and strategy that drive real behaviour change. But we also manage the implementation of that strategy all the way through to selecting the data to target, delivering the creative (across multiple channels) and analysing performance.

• You’ll be joining a large (50+ people) group of talented and supportive team members dedicated to TVL plus the wider agency creative teams. Oh, and we’ve won quite a few awards for our work too!
• Data, insights and performance is at the heart of what we do, and you’ll be working across data strategy including segmentation, UX, Customer Experience strategy, loyalty and creative. TVL is a fantastic account to learn or hone your skills in delivering effective, end to end customer journeys.
• We’re big on developing careers. You’ll get a monthly one to one with your manager just to talk about your objectives and how you’re tracking against them as well as the regular career conversations.

 

The Role

• Working across a range of channels including email, digital display, social, web and DM, managing multiple campaigns at one time.
• Become the go-to contact for your campaigns by working efficiently with key internal as well as key external contacts at the BBC.
• Showcase proactivity in understanding, collating and actioning client feedback.
• Creating accurate and timely production of project/team admin such as updating agendas, contact reports, action logs, cost estimates, POs and billing.
• Briefing internal resource to produce best-in-class outputs, ensuring that everyone has what they need.
• Ensure accurate work is produced, reviewing in detail at every stage.
• Ensure internal processes are adhered to.
• Develop a good relationship with 2^nd and 3^rd parties on the account, to support the delivery of campaigns/projects.
• Set up and manage client meetings and workshops across key projects – ensuring efficient diary co-ordination with senior stakeholders and meeting booking admin.
• Participate in client meetings relating to your work/projects, taking ownership of the status and having sight of the project pipeline and results.
• Develop and exhibit your knowledge of the account.
• Able to run amends briefs through studio and the design teams, with manager oversight.
• Develop productive and supportive relationships with teams across the account and agency, ensuring work/projects run seamlessly.
• Work with SAMs and above to make sure the project forecasts are up-to-date of weekly commercial meetings
• Involved and assist with TVL team and/or department initiatives and projects e.g. TVL Culture Club, Monthly Team Meetings
• Be part of a team of 15 in the Client Leadership Team

 

You

• You have a can-do attitude, the right aptitude and eagerness to work on a multi-channel account, from CRM to multi-media.
• Have a keen eye for detail, taking pride in the accuracy of the work.
• Great time management skills, that’ll be applied to the delivery of projects timely and on budget.
• You work well and thrive in a team; ready to support the team when opportunities arise.
• Fantastic interpersonal skills, that will be effective when developing excellent client and internal relationships.
• Very good verbal and written communication skills.
• Be a vital and integral member of the Client Leadership team on the account and the wider agency, through being proactive and curious.

 

We’re big on developing careers. You’ll get a monthly one to one with your manager just to talk about your objectives and how you’re tracking against them as well as the regular career conversations.

 

Recruitment process

We’re not a 9 stage interview process agency. We like to keep recruitment swift, lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.

We are RAPP. And we can’t wait to meet you.