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Revenue Operations Accounting Manager

Remote - US

About Us! 

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. 

We are passionate about our mission to protect every child, every school, every day! 

About the Role

The Senior Accounting Manager will manage the quote-to-cash accounting operations in the U.S. for Raptor Technologies. This will include leadership and management of a 7 person team.

This position requires travel of about 2 weeks per year (to Houston).

Accounting Responsibilities:

  • Own the U.S. Revenue Accounting function (from quote-to-cash / Q2C) and assist with other general accounting functions that lead up to month-end close (recon, AR, AP, consolidations, etc)
  • Evaluate and continually improve revenue lifecycle operations, including but not limited to operationalizing sales contracts, sales order creation, pricing, booking, billing, receiving payments, revenue recognition, tracking, renewals, etc
  • Work closely with the Sales Operations Manager to ensure sales contracts are interpreted accurately and subsequent software and hardware revenues are recorded correctly
  • Oversee all collections activities, including the development and implementation of efficient collections strategies to reduce outstanding receivables and decrease DSO
  • Work with the finance team to ensure that collections align with the company's revenue recognition policies
  • Track and report on key metrics (DSO, recovery rates, ARR, churn, etc); analysis and some forecasting as needed
  • Participate in annual audits and other periodic audits
  • Other relevant duties and projects, as needed

 

Management Responsibilities:

  • Establish a world-class culture: Develop and maintain organization of responsibility and accountability, ensuring effective training, coaching, recognition, and workflow patterns
  • Establish a cadence of routine 1:1s with individual team members (ideally, weekly); involves delegating and making needed scope and priority adjustments
  • Ensure proper work coverage and division of responsibilities within the team; ensure clear process and procedure guidelines are established that align with the desired results for the department 
  • Establish clear performance standards and KPIs; arrange appropriate outcomes for members of the team based on those standards 
  • Conduct quarterly and annual performance reviews as well as compensation, promotional and disciplinary conversations 
  • Manage other employee relations activities such as effective conflict resolution; engages HR as needed 
  • In partnership with HR, makes final decisions regarding hiring and other employment decisions 

  

Qualifications:

  • Active CPA is highly preferred
  • At least 10 years of increasing experience and responsibility in the accounting function and 5+ with revenue recognition (ASC 606 expertise required)
  • 5+ years of experience in collections within a SaaS, subscription-based, or technology-focused company
  • Strong understanding of SaaS billing models, subscription payments, and revenue recognition
  • Proven experience managing accounts receivable, collections processes, and customer negotiations
  • Experience leading a team of at least 3 people but still willing to jump in and be hands-on if the team needs it
  • Strong experience with an ERP system; Netsuite preferred
  • Ability/desire to work Central time zone business hours is required (to collaborate with both the US and UK team)
  • Some Salesforce experience is preferred
  • Some M&A experience is preferred

 

Talents:

  • Has a knack for creating accountability on the team in a positive manner; finds creative ways to inspire and motivate people 
  • Able to see potential people problems and stressful situations; takes negative action quickly, often preventing the escalation of issues 
  • Extraordinary leader; open-minded in thoughts and tactics 
  • Predicts possible team or organizational setbacks and develops contingency plans 
  • Designs and implements opportunities for career development 

 

What's in it for you? 
  • You join the gold standard in school safety software. 
  • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
  • You will work with diverse teams made up of some of the best minds in the industry.
  • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
  • You will have access to a robust benefits package that includes: 
    • Remote-first philosophy 
    • Flexible paid time off 
    • Paid parental leave 
    • 11 Paid holidays per year 
    • Workplace flexibility 
    • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
    • 401(k) employer contribution to help you plan for the future 
    • Company paid life insurance, STD, and LTD 
    • Pet insurance

 

If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

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