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Sales Development Representative

Houston, Texas, United States

About Us! 

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. 

We are passionate about our mission to protect every child, every school, every day! 

About the Role

Respond to and qualify inbound customer inquiries while also actively engaging prospects, and current clients, in an outbound capacity. This is an entry-level role with a dedicated growth path and the training to be a great software sales professional.  

This is a hybrid position that will work onsite 3x/week in our Houston, TX office. 

Responsibilities 

  • Act as the first impression for new prospects, and current clients, as they move through the sales funnel.
  • Primary responsibility is to hold reactive communications with prospects, and current clients, via phone and email.
  • Manage and respond to inbound inquiries via online chat, scheduled meeting times and inbound phone channels.
  • Generate outbound pipeline through use of alternating cadences.
  • Prepare and deliver weekly and monthly updates to the sales leaders.
  • Work directly with marketing to discover opportunities from leads and set appointments from those leads.
  • Use of strong selling and influencing skills to set up qualified appointments.
  • Understand Raptor’s solutions enough to provide high level introduction.
  • Leverage taught sales techniques to maximize customer interactions.
  • Work closely with sellers and attend customer meetings as required. 

Qualifications

  • Four-year college degree from an accredited institution.
  • Strong in-person, phone, and written customer communication skills.
  • Must be able to interact and communicate with individuals at all levels of the organization.
  • Understanding of workflow systems and their application to customer business process improvement.
  • Ability to make formal and informal presentations to staff and clients.
  • Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals.
  • Strong PC skills required; knowledge of Salesforce.com a plus.
  • Ability to manage time effectively, work independently, and be self-motivated.
  • Prior track record of achievement in positions with significant accountability.
  • Interested in pursuing a career in technology.
  • Ability to thrive in fast-paced startup environment.
  • Pro-active, independent thinker with high energy/positive attitude.
  • Excellent verbal and written communication, presentation, and relationship management skills. 

 

What's in it for you? 
  • You join the gold standard in school safety software. 
  • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
  • You will work with diverse teams made up of some of the best minds in the industry.
  • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
  • You will have access to a robust benefits package that includes: 
    • Remote-first philosophy 
    • Flexible paid time off 
    • Paid parental leave 
    • 11 Paid holidays per year 
    • Workplace flexibility 
    • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
    • 401(k) employer contribution to help you plan for the future 
    • Company paid life insurance, STD, and LTD 
    • Pet insurance

 

If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

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