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Account Executive (SmartPass)

Remote - US

About Us! 

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. 

We are passionate about our mission to protect every child, every school, every day! 

About the Role

SmartPass Account Executives are responsible for the oversight and management of sales and revenue activities related to the entire customer lifecycle. You're responsible for ensuring that prospects are nurtured from the early stages of engagement through initial partnership, renewal and upsell phases. This role will also be responsible for an assigned territory of work, and special projects related to sales and account management from time to time. 

The Account Executive team sits within the GTM function and is responsible for driving revenue through partnerships with K-12 schools and districts. You’ll work closely with the entire Go-To-Market function to ensure that customers not only derive value from SmartPass but also become long-term partners. You will build strong cross-functional collaboration with your peers and the go-to-market leadership team. 

Responsibilities 

  • Partner with all GTM team members on driving value for the entire customer lifecycle, from prospecting to renewals and upsells 
  • Collaborate with go-to-market and product teams to ensure a seamless customer experience and follow best practices to grow accounts to achieve key business outcomes
  • Partner closely with the growth marketing team on all revenue-generating activities including utilizing set practices, accessing shared resources regularly to drive conversations and action, and sharing feedback on the most impactful strategies
  • Utilize established scalable processes for account management and customer growth and contribute to brainstorming and experimentation with new processes and strategies
  • Carry a quota on an assigned territory and drive key outcomes to consistently meet or exceed quota goals  
  • Utilize autonomy in oversight and management of your accounts to drive outcomes for assigned territory customers.
  • Build deep relationships with your customers at all levels to ensure strong communication channels that foster feedback, growth and retention
  • Hit and exceed your quotas on a consistent basis
  • Adhere to protocol on all software and tools management  
  • Become a savvy user of all GTM tools in order to allow technology to do the work it does best, so you can focus on the work you can do best. 

 

Qualifications

  • 1–3 years of experience in a full-cycle sales role, preferably in SaaS or edtech
  • Proven track record of consistently meeting or exceeding quota in a high-growth environment
  • Strong understanding of the sales process, including prospecting, discovery, demoing, negotiating, and closing
  • Experience managing an account portfolio, with demonstrated ability to retain and grow existing business
  • Comfortable navigating sales cycles with multiple stakeholders, including school- and district-level leaders
  • Strong communication and relationship-building skills with a focus on consultative selling
  • Highly organized and self-directed, with a demonstrated ability to manage a pipeline, follow up consistently, and maintain accurate records in a CRM (HubSpot experience a plus)
  • A growth mindset and a desire to collaborate across teams
  • Ability to learn and adapt quickly in a fast-paced, changing environment
  • Passion for education and helping schools solve real operational challenges 

 

What's in it for you? 
  • You join the gold standard in school safety software. 
  • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
  • You will work with diverse teams made up of some of the best minds in the industry.
  • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
  • You will have access to a robust benefits package that includes: 
    • Remote-first philosophy 
    • Flexible paid time off 
    • Paid parental leave 
    • 11 Paid holidays per year 
    • Workplace flexibility 
    • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
    • 401(k) employer contribution to help you plan for the future 
    • Company paid life insurance, STD, and LTD 
    • Pet insurance

 

If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

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