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Software Product Designer

Remote - US

About Us! 

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. 

We are passionate about our mission to protect every child, every school, every day! 

About the Role

Raptor is looking for a Product Designer  to support our growing team as we evolve and expand our K–12 safety and school operations platform. You’ll work across several high-impact products, including StudentSafe, VisitorSafe, Emergency Management, and SmartPass, used by over 60,000 schools nationwide.
You’ll be responsible for leading design efforts across 1–2 product areas at a time—diving deep into user needs, shaping product direction, and driving end-to-end execution. We’re looking for a senior designer who can bring strong systems thinking, product intuition, and visual craft + someone who’s equally comfortable generating ideas from scratch and pushing existing designs to a higher bar.

What You’ll Work On

  • Student & staff safety tools – Design features across products like StudentSafe, VisitorSafe, and Emergency Management that help schools respond quickly and manage everyday safety needs.
  • Product leadership – Drive the design process for your features (from research to specs to QA), partnering closely with PMs and engineers to ship great work.
  • Design systems & consistency – Work within and evolve our shared design system to ensure quality and consistency across the platform.
  • Multiple workstreams – Operate autonomously across multiple initiatives, bringing structure, clarity, and momentum to your work.

What We’re Looking For

  • 6+ years of experience designing digital products, preferably in SaaS, enterprise, or multi-user systems.
  • A strong track record of owning and shipping product features end-to-end—across research, strategy, wireframes, specs, and final polish.
  • Excellent interaction and UX design skills—able to simplify complex problems and edge cases for diverse user roles.
  • Strong visual and UI craft, with attention to detail and consistency.
  • Experience working within and contributing to a design system.
  • Strong communication skills—you can articulate your thinking clearly, write design specs, and navigate trade-offs in cross-functional discussions.
  • Able to work independently, manage your time across multiple workstreams, and lead small to medium-sized projects without much oversight.
  • Bonus: experience working in education, safety, or other complex, real-world systems.

Why you might be excited about us

  • Design products that directly impact student safety and day-to-day school operations.
  • Work on a platform used by millions of students and staff across 60,000+ schools.
  • Work on meaningful products that improve student safety and school operations.
  • Collaborate with an awesome, high-craft design team that values quality and creativity.
  • Gain experience working on products at all stages of maturity, from early 0→1 initiatives to established flagship products with over a decade of evolution.
  • Play a key role in elevating design quality across multiple tools in the K-12 space.

Why you might not be excited about us

  1. Things are messy (in a good way). Raptor is a 400+ person company made up of 6 and counting acquisitions—and bringing all our products together into a single safety suite. We’ve made great progress (shared login, unified navigation, a cross-product design system), but there’s still a lot of cleanup and stitching to do.
  2. Not everything feels modern (yet). Some of our tools have been around for a while and weren’t designed with today’s design standards in mind. They’re functional and trusted by schools—but there’s plenty of room to improve the experience, bring consistency, and raise the bar.
  3. We’re not a hype-y AI company. We’re absolutely leaning into AI where it makes sense—things like detecting patterns in student behavior or reducing admin overhead—but we’re not building generative playgrounds. Our focus is on solving urgent, unsexy problems that schools desperately need help with.
  4. We’re still scrappy. Our eng/product/design org is ~130 people, and design is a team of 7. You’ll do research, push pixels, write specs, and shape product alongside your PM and engineers. If you’re looking for heavy layers of process or lots of design-only time, this might not be the right fit.
What's in it for you? 
  • You join the gold standard in school safety software. 
  • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
  • You will work with diverse teams made up of some of the best minds in the industry.
  • You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
  • You will have access to a robust benefits package that includes: 
    • Remote-first philosophy 
    • Flexible paid time off 
    • Paid parental leave 
    • 11 Paid holidays per year 
    • Workplace flexibility 
    • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
    • 401(k) employer contribution to help you plan for the future 
    • Company paid life insurance, STD, and LTD 
    • Pet insurance

 

If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

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