Associate - SME Sales

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Key Roles and Responsibilities:

• Act as a primary POC for all new Razorpay clients coming through various inbound lead sources. 

• Should clearly understand all client requirements over the phone/email and propose a suitable solution using Razorpay products and services. 

• Completely own and execute end to end sales for the SME market segment. 

• Build, maintain and forecast a healthy sales pipeline. 

• Own and assist smooth onboarding experience for all new clients. 

• Ensure maximum conversion rates on various inbound lead channels. 

• Should have the ability to cross-sell and up-sell clients as and when required. 

• Use sales tools effectively and drive maximum efficiency. 

• Perform platform/solution based sales for all new prospects. 

• Work with other cross-functional teams as and when required. 

• Achieve sales targets consistently. 

• Understand and work towards teams/organisations objectives 

Desired Skills and Experience:

• 2- 5 years of sales experience in SaaS or in a B2B setup. Experience in the payment industry would be an advantage. 

• Strong communication skills, oral & written. 

• Proven experience in customer facing roles. 

• Self motivated and result oriented personality. 

• Strong interpersonal skills and an ability to build rapport with customers. 

• Hardworking with a strong work ethic. 

• Should know how to use basic sales tools.