Job Application for Associate - New Initiatives Client Success at Razorpay Software Private Limited

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Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

The Role:

The candidate would support the new initiatives client success business, he/she will develop sales project plans, set milestones, and coordinate with cross-functional teams to ensure successful project delivery; Analyze sales data and metrics to provide insights and recommendations for improving sales performance and maintain team's metrics.

Roles and Responsibilities:

Support the network sales and program management teams, and assume responsibility for various pre-sales and program management activities
Create dashboards and reports for internal teams and/or clients.
Generate regular sales reports and dashboards, funnel metrics, performance reporting for senior management, highlighting key performance indicators and areas for improvement.
Highlight deviations from planned performance at various stages of the project lifecycle.
Oversee regular reporting and testing activities for live projects.
Perform other duties and assignments as directed by the Reporting Manager.

Mandatory Qualifications:

5+ years total experience in a sales support role.
Proficient with MS Excel and Google spreadsheets, especially macros and advanced excel
Strong analytical skills with the ability to interpret and leverage data for decision-making.
Attention to detail is a must
Good written communication skills
Maintain healthy relationships with functional and Cross-functional peers

Location: Bengaluru

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

Associate - New Initiatives Client Success

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