Job Application for Technical Writer at Razorpay Software Private Limited

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Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

About Razorpay:

Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age
digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and
payments experiences for businesses of all shapes and sizes. We started out as a B2B payments
company and today, we process billions of dollars of payments for lakhs of businesses across India. We
are the leading payments provider in the country and have been the first to bring to market the most
major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse
payments at scale.

Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end
customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect
systems for the scale of not just one segment leader but 1000s put together. With more than a lakh
clients, you would have definitely made a payment through Razorpay if you live in India. With the
launch of RazorpayX, the company aims to become a leading provider of banking and payout products
to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over
the past year, the company has disbursed loans worth millions of dollars in loans to thousands of
businesses.

The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia
Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.

Our products:
The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment
Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, and Payroll.
Payment Gateway: Razorpay is a full-sized payment solution that allows businesses to accept, process,
and disburse payments within its product suite.
The platform provides your business with access to payments via many modes such as credit card, debit
card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data
performance and insights to make informed business decisions.Read more at these places: https://razorpay.com/payment-gateway/
RazorpayX: Razorpay is reimagining how businesses manage money by simplifying business banking
with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the
Neo-Business Banking space and is currently in 0 to 1 stage.
Read more at these places: https://razorpay.com/blog/what-is-a-neobank/ ,
https://razorpay.com/blog/category/business-banking/
Razorpay Capital: Razorpay Capital is a lending platform that allows MSME’s to meet their cash flow
challenges. Using Razorpay Capital, companies can manage financial challenges of their business
through quick settlements and collateral-free loans.

Read more at these places: https://razorpay.com/capital/Roles and Responsibilities

Roles and Responsibilities

● Technical Writing and Product Documentation
● Gather information through product specification docs, interviews, product demos and product exploration
● Work closely with Product Management and Engineering to understand the concepts well and create well-thought-through documents
● Understand the various user journeys and present the content in a manner that can be easily consumed
● Use aids like diagrams, flowcharts and videos in the articles as and when required to explain the concepts better
● Peer-review, editing and proofreading
● Continuously work towards improving the quality of content
● Work with internal teams, identify the documentation bugs and gaps and work on the feedback.

Required Skills and Experience

● 1-3 years of experience in technical writing
● Excellent communication skills in English (written and verbal)
● Work experience in developing procedural software documentation.
● Ability to probe, ask questions and research
● Quick learner
● Excellent team player

Good to Have

● Exposure to API documentation
● Market and competitor research and analysis

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

Technical Writer

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