Job Application for Director Solutions Consulting at Razorpay Software Private Limited

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Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

The Role:

As Director of Solutions Consulting, you’ll be the architect of Razorpay’s enterprise success, blending technical expertise, strategic vision, and leadership to drive revenue and innovation. You’ll lead high-impact solutions for key enterprise and midmarket clients, mentor a team of consultants, and shape the future of fintech by solving complex business challenges.

Key Responsibilities:

Strategic Leadership & Revenue Acceleration

Partner with Enterprise Sales to design winning strategies for high-value deals, RFPs, and custom solutions.
Translate client pain points into differentiated fintech solutions, leveraging Razorpay’s product suite (APIs, banking, payments) and external ecosystems.
Champion thought leadership by identifying market and industry trends, influencing product roadmaps, and driving vertical-specific innovations.

Solution Design & Execution

Lead end-to-end solutioning: discovery workshops, technical demonstrations, and ROI-driven proposals for C-suite stakeholders.
Collaborate with Product and Engineering to build scalable solutions (core product enhancements or custom integrations).
Own post-sale handoff to Customer Success, Services, ensuring seamless deployment and adoption.

Team Building & Mentorship

Grow and groom a high-performing team of Solutions Consultants, fostering a culture of ownership, innovation, and client obsession.
Drive career development through coaching, skill-building, and exposure to complex enterprise challenges.

Cross-Functional Influence

Act as the voice of the customer to Product, Engineering, and Marketing teams, shaping roadmaps and GTM strategies.
Streamline processes for solution delivery, from ideation to execution, ensuring alignment with Razorpay’s growth objectives.

Qualifications:

8+ years in Solutions Consulting, Pre-Sales, or Technical Sales, with 3+ years leading teams in fintech, SaaS, or enterprise software.
Deep payments/fintech expertise: Hands-on experience with APIs, integrations, and complex deployments (e.g., ERP, banking systems).
Consultative mindset: Proven ability to uncover hidden needs, challenge status quo, and craft compelling value narratives.
Executive presence: Masterful storyteller with experience presenting to C-level stakeholders and negotiating multi-year contracts.
Technical chops: Engineering degree (CS/IT preferred) + MBA or equivalent strategic/business acumen.
Startup/scaling experience in high-growth environments are preferred.
Certifications in cloud architecture (AWS/Azure), payments (PCI DSS), or agile methodologies.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.