Product Designer I

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

About Razorpay:

Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. We started out as a B2B payments company and today, we process billions of dollars of payments for lakhs of businesses across India. We are the leading payments provider in the country and have been the first to bring to market the most major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse payments at scale. 

Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect systems for the scale of not just one segment leader but 1000s put together. With more than a lakh clients, you would have definitely made a payment through Razorpay if you live in India. With the launch of RazorpayX, the company aims to become a leading provider of banking and payout products to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over the past year, the company has disbursed loans worth millions of dollars in loans to thousands of businesses.

The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.

About the Team :

As a candidate exploring opportunities with Razorpay, you should understand that Razorpay Engage HQ is a comprehensive growth marketing platform designed to solve critical challenges in today's digital commerce landscape.

In today's market where customer acquisition costs are soaring and retention is declining, Engage HQ helps businesses "target the right customer with the right offer at the right time" through six integrated product components:

1. Gift Card Platform - Create and distribute customized gift cards with automated processes, serving major brands like Apple and Zomato
2. Growth Wallets - Unify customer experiences with multi-balance support for cash, rewards, and cashbacks, boosting revenue as demonstrated by Ferns N Petals' 200% growth
3. Offers Engine - Manage campaigns across channels with co-funded partnerships that reduce costs, driving significant transaction increases for clients like Airtel
4. Rewards Marketplace - Access a unified catalog for incentives with streamlined operations, serving 10M+ customers including 500,000+ premium/HNI customers
5. Ad Platform - Deploy targeted checkout ads with multi-channel distribution, helping clients like CRED activate 160,000+ dormant users while reducing acquisition costs
6. BillMe - Enhance retention through digital billing and personalized campaigns, achieving 90% open rates and 20% increases in customer retention

The platform maintains 99.99% uptime while processing over $150 billion in transactions across a network of 10M+ businesses and 100+ bank partnerships.

If you join the Razorpay team, you'll be working on technology that's transforming how businesses acquire, engage, and retain customers in an increasingly competitive digital marketplace.

The Role:

You are someone who believes that good design has a role in the solution to every problem. You know that design is not just how things look and feel, but also how every process evolves. Even mundane processes from daily life can be made easier with design. You love products and have great creative skills. You want to own and be responsible for designing and driving products to completion. You religiously follow Buxton’s rule of producing at least 3 alternatives for every design decision. You respect the grid and hate all the half pixel aligned icons.

Responsibilities:

As a Product Designer, you will get to: 

• Design our web and mobile products. 
• Experience data driven design on a platform with millions of transactions from 50,000+ merchants onboard. 
• Collaborate with engineers, product managers and other designers throughout the design process from creating user flows and wireframes to building prototypes. 
• Take on complex tasks and transform them into intuitive, accessible and easy-to-use designs for all our users. 
• Own the designs at every stage: research, prototyping, shipping and measuring the success with user behavioral analytics.
• And, most importantly, brainstorm and create new directions that Razorpay can take in our quest to make payments easy and accessible to all.

 

What we’re looking for:

As a Product Designer, we expect you to have: 

• Obsession with user centric designs and attention to detail. 
• Keen in applying user research, user needs validation and usability evaluation. 
• Excellent communication skills and the ability to clearly articulate design decisions with the engineering teams. 
• A basic understanding of typography, grid based systems, design frameworks, best UX patterns for mobile and web and responsive design principles.
• A willingness to rapidly wireframe and prototype ideas and extend the style guide as required and define new and reusable UI components when needed. Location: Bengaluru