Senior Product Manager
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
The Role:
As a Senior Product Manager, you will be working closely with seasoned product leaders to help drive the merchant side adoption of the Razorpay consumer offerings. You will be required to understand the merchant facing products deeply and find innovative ways to integrate Razorpay consumer offerings seamlessly into those merchant solutions.
Today, we’re taking this vision a step further: building intelligent, AI-driven infrastructure and experiences that simplify how businesses manage, move, and multiply money.
AI is no longer a future ambition—it’s a product superpower. At Razorpay, we're embedding AI deeply across our product ecosystem—from intelligent onboarding and fraud detection, to conversational financial insights and smart credit underwriting.
As a Senior Product Manager AI, you’ll be at the heart of this transformation. You will lead the charter to conceptualize and ship AI-first experiences that power Razorpay’s next generation of fintech products.
Key Responsibilities:
Own the AI Product Vision
- Define and lead the product roadmap for AI-driven capabilities across one or more verticals—e.g., Payments, Lending, Risk, Banking, etc.
- Collaborate with leadership to align AI strategy with Razorpay’s long-term product vision.
Drive AI-First Problem Solving
- Identify high-impact use cases where AI/ML can unlock efficiency, automation, or smarter decisioning.
- Work closely with Data Science, Engineering, and Design to prototype and scale these solutions.
Data with Empathy
- Blend user research, data insights, and competitive analysis to deeply understand merchant pain-points.
- Prioritize problems and solutions that balance business goals, customer outcomes, and feasibility.
Execution Excellence
- Write high-quality PRDs and own sprint planning with Engineering and DS teams.
- Manage the product lifecycle from discovery to launch to iteration.
Cross Functional Collab
- Partner with Compliance, Risk, Operations, and Business teams to embed AI thoughtfully.
- Co-create with ecosystem players where needed—e.g., AI fraud vendors, credit bureaus, etc.
- Shape GTM plans in collaboration with Product Marketing.
- Instrument performance tracking and continuously iterate based on feedback and outcomes.
What we're looking for -
- 5-7 years of product management experience, ideally in fintech or B2B SaaS.
- Deep curiosity and foundational understanding of AI/ML concepts (you don’t have to code, but you should know what a model pipeline is).
- You’ve shipped or worked on AI/ML-powered products—personalization, recommendations, chatbots, risk scoring, etc.
- Strong analytical skills, with comfort navigating ambiguity and complex systems.
- First-principles thinker who also values speed and execution.
- Ability to translate technical ideas into compelling customer value propositions.
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