Associate - Learning and Development

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Title: Associate - Learning and Development

About Razorpay

In 2014, what started as India’s first payment gateway built for startups is now one of India’s youngest FinTech unicorns with a $7.5 billion valuation and the single best destination for all things payments and business banking. Razorpay offers an integrated platform for all things payments and business banking, helping millions of small and large businesses simplify and accelerate every aspect of their financial journey.

Today, Razorpay is a 3300 fun bunch of spirited, analytical, and ambitious folks building first-of-its-kind technologies for the fintech ecosystem. We are a bunch of hungry mavericks here to empower 5+ million businesses in their digital transformation and enhance the payment experience of over 330+ million end consumers in the next twelve months.

And we are just getting started. Come and join this club of thinkers, innovators, dreamers, and challengers.

Role Overview

We are seeking a proactive and agile Associate to join our Learning & Development (L&D) team supporting Razorpay’s dynamic Tech organization of 1000+ employees. In this role, you'll assist in designing, coordinating, and executing L&D programs that drive continual growth, skill advancement, and business impact across technical teams. The ideal candidate thrives in fast-paced environments, communicates confidently with stakeholders, and brings a strong sense of ownership to learning delivery.

Key Responsibilities

• Learning Needs Analysis:
• Engage with HR partners to understand team-specific training requirements.
• Conduct regular industry benchmarking and research of new trends and essential skill requirements.
• With guidance, develop quarterly learning plans.
• Program Design & Delivery:
• With guidance, design tailored learning initiatives encompassing technical skills, product knowledge, and soft skills.
• With guidance, create innovative and engaging training methodologies beyond traditional classroom sessions, such as peer-to-peer learning programs.
• Own the delivery of LnD initiatives by managing subject matter experts, audience engagement, and close the loop with a report.
• Working knowledge of Microsoft Excel (bonus)
• Stakeholder Management:
• Collaborate effectively with internal subject matter experts to drive learning initiatives within teams.
• Learning Governance & Metrics:
• Regularly report progress, outcomes, and insights to leaders, correlating learning activities with organizational metrics.
• Own and achieve strategic OKRs related to learning initiatives within the Tech organization.
• Optimize usage of Learning Management Systems (LMS).

Mandatory Qualifications & Skills

• 1-3 years of experience in training design, and execution.
• Knowledge of Microsoft Excel/Certification (bonus)
• A basic understanding of software development processes, engineering roles and personas (Backend engineers, Frontend engineers, etc.) This helps in designing relevant and effective learning programs.
• Proven ability to conduct research, synthesize insights, and translate them into actionable learning programs.
• Stakeholder management, influencing, and communication skills.
• Familiarity with modern Learning Management Systems (LMS) and innovative learning methods and e-learning tools. 
• Ability to work independently, talk to stakeholders and manage multiple priorities.
• Bachelor’s degree in HR, Psychology, or related fields are a plus.