Senior Manager - Group Compliance

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

About the role:

This is a key strategic role for an experienced compliance professional to act as a supporting regulatory advisor and operational lead within the regional compliance framework. You will be instrumental in strengthening our control environment, ensuring our policies are robust and audit-proof, and providing the foresight needed for compliant regional expansion. Reporting directly to the company’s Local Board Director and Head of Compliance for Singapore & Southeast Asia, you will execute critical compliance functions to support the Company’s regulatory efforts.

Responsibilities and Responsibilities: 

• Compliance Framework Architect: Maintain and enhance the existing compliance framework, responsible for the development, review, and refinement of critical policies and Standard Operating Procedures (SOPs). You will ensure all documentation is comprehensive, rigorously defensible, and aligned with MAS Notice PSN01 and the Payment Services Act.
• Risk Intelligence & Assessment: Drive the data collation and strategic analysis for the Enterprise-Wide Risk Assessment (EWRA). You will assess inherent risks and control effectiveness across all operational pillars, including customer segments, products, geographic locations, and delivery channels, to ensure our risk posture is accurately understood and managed.
• High-Tier Case Adjudication: Serve as the senior adjudication point (L3 review) for complex escalations originating from both merchant onboarding and transaction monitoring. This includes conducting Enhanced Customer Due Diligence (ECDD) reviews, investigating sophisticated typologies, and making recommendations on high-risk cases for final approval.
• System & Control Calibration: Assist in the strategic calibration of our compliance systems. This involves the detailed review, back-testing, and tuning of transaction monitoring rules and name screening parameters to enhance detection accuracy and operational efficiency. You will document the rationale for all proposed changes to ensure a clear audit trail.
• Regional Expansion & Licensing Support: Conduct in-depth research and analysis of the regulatory landscapes across Southeast Asia. You will provide critical intelligence for new licensing initiatives, assist in the preparation of application materials for submission to regional regulators, and support leadership by providing assistance for regulatory interviews and meetings.

Mandatory Qualification

• Experience: A minimum of 6-8 years of dedicated compliance, legal, or risk management experience within a regulated financial institution. Experience in the payments sector is highly advantageous.
• Expertise: Deep, practical knowledge of the Singaporean regulatory framework, including the Payment Services Act 2019 and MAS Notice PSN01, and their operational application. You must possess proven expertise in AML/CFT, Customer Due Diligence (CDD/KYC), transaction monitoring, and sanctions screening.
• Strategic Acumen: Exceptional analytical and problem-solving skills, with the ability to translate complex regulatory requirements into clear, actionable operational procedures.
• Qualifications: Additional consideration will be given to candidates who are ACAMS or ICA certified, or who are legally trained.
• Personal Attributes: You must be a highly accountable, self-motivated individual with strong organisational skills and the ability to operate with precision under pressure. Excellent written and verbal communication skills are essential for effective stakeholder management.