Tableau Administrator

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The Role - We are seeking an experienced Tableau Administrator to manage, optimize  and support our Tableau ecosystem. This role is pivotal in ensuring that business users, analysts  and leadership teams can leverage Tableau for reliable, secure and high-performance insights. The ideal candidate will have a proven track record in Tableau Server/Cloud administration, a strong grasp of BI governance and expertise in performance optimization for handling thousands of users across various BUs within the organization internally and externally powering analytics at enterprise scale that access governed data in real time and non realtime.

Key Responsibilities

Administration & Operations

• Install, configure, upgrade  and maintain Tableau Server / Tableau Cloud environments.
• Manage users, groups, roles, licensing  and permissions to ensure smooth adoption and security.
• Administer data extracts, data connections  and scheduled tasks.
• Ensure high availability, backups  and disaster recovery for Tableau environments.
• Proactively monitor server health, logs  and resolve system issues.

Governance & Security

• Define and enforce governance standards across workbooks, dashboards  and data sources.
• Implement and maintain role-based access controls and row-level security models.
• Collaborate with IT and Security teams to align Tableau practices with organizational data privacy and compliance policies.
• Document policies, guidelines  and governance frameworks for Tableau usage.

Performance Optimization

• Tune server performance for extracts, live connections  and queries.
• Monitor system utilization, conduct capacity planning  and recommend scaling strategies.
• Work with BI developers to improve dashboard performance and optimize queries.
• Implement monitoring dashboards to track usage, performance  and adoption metrics.

Support & Enablement

• Provide L2/L3 support for Tableau incidents and issues.
• Troubleshoot and resolve dashboard/data source errors in partnership with Analytics and Data Engineering teams.
• Conduct training sessions, workshops  and “Tableau Office Hours” for end-users.
• Create and maintain documentation, SOPs  and knowledge base for user self-service.

Qualifications

Education:

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent hands-on experience).

Experience:

• 3–6 years of Tableau Server/Tableau Cloud administration experience.
• Strong expertise in user management, permissions  and content governance.
• Proficiency in SQL with good understanding of data warehousing concepts (e.g., Redshift, Snowflake, Trino, or similar).
• Hands-on experience with scripting (Python, PowerShell, Bash) for automation and monitoring.
• Exposure to cloud environments (AWS(preferred), Azure, GCP) for hosting and scaling Tableau.

Desired Skills

• Tableau Certified Associate or Server Administrator certification preferred.
• Strong analytical and problem-solving skills.
• Familiarity with monitoring tools (e.g., Splunk, CloudZero,Grafana, Dynatrace).
• Ability to manage priorities and collaborate with cross-functional teams.
• Strong written and verbal communication skills.

What We Offer

• Opportunity to work with cutting-edge BI & cloud platforms operating at a massive scale of 100s of TBs.
• Collaborative, data-driven work environment with cross-functional exposure.
• Support for Tableau certifications and continuous learning opportunities.
• Competitive compensation, benefits  and career growth.