Associate Director, Program Management

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

Title: Associate Director, Technical Program Management

The Role:

Razorpay is looking to hire a dynamic technical program management professional. In this critical role, you would be responsible for being a key contributor to the high-performance team with a set of technical & business program managers. 

You would be accountable to partner with senior leadership and stakeholders to manage numerous high impact technology & business programs, enable the engineering, product, analytics & design and other teams to deliver on the strategic outcomes, and be effective in making and executing critical decisions. 

You would also be expected to demonstrate one Razorpay mindset by taking decisions considering Razorpay as one family, and actively demonstrate our cultural values.

Roles and Responsibilities:

• Drive leadership alignment to deliver on business objectives (innovation, AI, growth, adoption, scale, performance, efficiency etc.), take long-term bets and solve complex problems leveraging AI
• Help improve Org productivity by streamlining strategic initiatives, overseeing program management, and communicating objectives and alignment between departments
• Help build a highly effective and efficient PMO to support strategic tech and business programs across the company
• Oversee strategic tech and business initiatives from conceptualization & development through successful execution with senior leadership and departmental heads
• Partner, align and collaborate with senior leadership in decision-making, program management, initiatives implementation, foresee problems and drive prioritization & solutions
• Review, design, and execute on improvements to org structure to improve execution, find knowledge and skills gaps and help address them
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity through better tooling & mechanisms
• Help team drive their career aspirations with mentoring & coaching and create opportunities to shine
• Operating with scale amid business needs and tech growth of the company. Ability to manage flux and keep things fluid as we ramp up on our journey
• Set up best practices for program management and champion their adoption. Design robust and scalable solutions.
• Drive continuous improvement across the organization championing suitable software development life cycle practices
• Drive innovation, creativity and inspire teams to deliver their best

Qualifications:

• Total 12+ years with 5+ years of experience as software engineer (SDE/ SDET), 7+ years of work in program management and 3+ years in people management experience
• A Bachelor’s Degree or equivalent in Engineering, or a related field. PGDM/ MBA would be a big plus
• Excellent leadership ability, including recruiting, inspiring, and retaining talent
• Entrepreneurial mentality, hunger, and passion to build a high-performance agile teams, efficient processes and ways of working
• Excellent judgement, organizational and problem-solving skills with strong program/ project management & technical skills with hands-on experience with AI tools
• Demonstrated data-driven decision-making and strong customer empathy
• Excellent written and verbal communication skills with the ability to present complex plans and designs with senior leadership & teams on ground with equal ease

Location: Bangalore