Senior Associate, Ad Operations

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The Role:

This role will be responsible for supporting ad-network campaigns by managing operational workflows, campaign performance tracking, and cross-team coordination. The role involves working closely with Analytics, Finance, Product, and Business teams to optimize campaigns, streamline invoicing, and ensure smooth execution of advertising initiatives.

Roles & Responsibilities:

Campaign Operations & Support:

• Collaborate with Analytics to extract and format business data for decision-making.
• Assist in campaign go-live processes, including legal agreement follow-ups, merchant onboarding, and offer ID creation.
• Oversee the end-to-end go-live process for merchant promotions.

Funnel Tracking & Reporting:

• Track and share campaign performance reports (MIS, funnel efficiency, experiment results).
• Generate and distribute transaction reports for TPAPs in collaboration with the analytics team.
• Refresh the merchant database quarterly to ensure accurate targeting.
  
  

Invoicing & Finance Coordination:

• Manage the end-to-end invoicing process, including data preparation, approvals, and follow-ups with Finance & clients.
• Coordinate with internal stakeholders to ensure accurate financial reporting.
  
  

Administrative & Compliance Tasks:

• Handle customer opt-in/opt-out requests and maintain a tracker for campaign reference.
• Monitor pending leads in Salesforce and alert the business team for follow-ups.
  
  

Mandatory Qualifications:

• 3+ years of experience utilizing BI tools and data-driven decision-making to enhance campaign efficiency with tools like SQL and Tableau. 
• Competent on Google sheets/ Excel
• Exposure in campaign optimization, analytics, and strategy development.
• Good grasp of working with data, being able to use BI tools (basic SQL coding, use of Tableau/Querybook preferable), create RCAs if required
• Strong interpersonal and communication skills, clubbed with a “go-getter” attitude