Manager, Affordability

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

Roles and Responsibilities:

• Growing the overall portfolio and driving cross-sell/up-sell of TrustScan offerings across the New and existing Razorpay merchant base. 
• Working in close collaboration with Enterprise, Mid market & SME teams to enable TrustScan on their existing and new merchant portfolio
• Work in tandem with the product team to identify suitable product solutions needed for our partners while leveraging our internal capabilities.
• Build TrustScan business strategy along with GTM strategy.
• Defining and analyzing performance metrics, and achieving cross-functional alignment.
• Involvement in strategic discussions in terms of identifying new areas of opportunity
• Coming up with strategies to increase penetration of TrustScan offerings along with sales funnel management
• Gathering inputs from business teams & merchants to further enhance and develop the TrustScan pipeline
• Collaborate across multiple Internal units – Product, Sales & Analytics to deliver optimum output
• Support the business with data-driven actionable insights that help business to take informed decisions to improve the sales processes and drive efficiency

Mandatory Qualifications:

• 4+ years of proven experience in product/tech-based organization with B2B/Banking focus & understanding of Data Science & Analytics will be an added advantage.
• Experience in a high-paced and unstructured environment will be a plus. Ability to solve various unstructured business problems in an objective way will be one of the key criteria for hiring.
• Technical aptitude and ability to learn tech software.
• Strong interpersonal skills and an ability to build rapport with customers and cross-functional teams internally.
• Strong hunting skills are desired with a fair bit of understanding of digital payments ecosystem. 
• Proactive Identification of opportunity areas for enterprise customers and focused selling is a must. Understanding & awareness of Data landscape is a plus. 
• Good in taking initiatives and implementation of the same