Service Technician

Experienced Commercial Door Technician

Full-Time • Monday–Friday, 7:00 AM–5:00 PM • Field Position, Dispatched from Home

About the Role

RCI Doors is seeking a reliable, experienced Commercial Door & Dock Service Technician to service customers throughout the Raleigh to Fayetteville, NC area. This is a remote field position dispatched from home, responsible for diagnosing, repairing, installing, and maintaining commercial and industrial doors and dock equipment.

We install, service, and repair a wide range of equipment — from overhead sectional and rolling steel doors to loading docks, hollow metal doors, glass storefronts, gates, and access control systems. No two days are the same!

We’ll provide you with a company service truck, hand and power tools, uniforms, and a supportive team that values safety, skill, and reliability.

What You’ll Be Doing

• Installing, servicing, and repairing commercial and industrial doors and dock equipment

• Completing fire door and automatic door inspections in accordance with safety and compliance standards

• Performing preventative maintenance to ensure proper door and equipment operation

• Troubleshooting electrical, mechanical, and access control systems

• Reading blueprints and following installation specifications

• Working in commercial, industrial, and institutional settings including warehouses, manufacturing facilities, retail spaces, and office buildings

• Using mobile dispatch software to manage job details, service calls, and customer updates

• Communicating clearly and professionally with customers and coworkers

• Maintaining tools, equipment, and company vehicles in top condition

• Following all safety procedures on every job

Experience with storefront systems, hollow metal doors, or automatic pedestrian doors is a major plus!

What We’re Looking For

• 3–5 years of experience in the door, construction, or a related industry

• Strong mechanical aptitude and problem-solving skills

• Comfortable working from ladders, lifts, and at various job sites

• Ability to lift up to 50 lbs

• Dependable, customer-focused, and professional

• Basic computer/iPad skills and comfort using mobile apps

• Valid driver’s license with a clean driving record

• Must pass a background check, drug screen, and physical

Why You’ll Love Working Here

• Medical, Dental, Vision, and Life Insurance

• 401(k) Retirement Plan

• Paid Holidays and PTO

• Boot Reimbursement Program

• Ongoing training and certification opportunities through vendor and safety programs

• Company service truck, tools, and uniforms provided

If you’re dependable, mechanically skilled, and ready to work with a company that values craftsmanship, professionalism, and growth — apply today and build your career with RCI Doors!