Director of Product Management, Consumer Marketplace

Austin, Texas, United States

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We’re seeking a bold, strategic Product Leader to shape the future of how millions of homeowners and sellers connect with Realtor.com. As the Director of Product Management, Consumer Marketplace you’ll lead a talented team building experiences that help people understand, manage, and sell their homes with confidence.

This is a high-impact, high-visibility role — part strategist, part coach, part builder — where you’ll set vision, develop exceptional product talent, and drive the roadmap that fuels our next stage of growth. You’ll partner deeply with design, engineering, and data science to create AI-powered consumer experiences that feel personal, intuitive, and unique to Realtor.com.

If you’re driven by big product challenges, inspired by the idea of reimagining homeownership, and energized by leading teams through ambiguity to clarity — we’d love to meet you.

What You'll Do

  • Product Strategy & Vision: Define and drive the product strategy and vision for owners and sellers, ensuring alignment with company goals, with a focus on leveraging AI-driven solutions to enhance the consumer experience.
  • Team Leadership & Development: Lead, mentor, and manage product managers, fostering a culture of innovation, accountability, and consumer-centricity, while promoting the use of AI tools and techniques to create smarter, more efficient product solutions.
  • Optimize Marketplace Liquidity: Develop product hooks and incentives that encourage homeowners to claim their homes, track their equity, and seamlessly transition to 'Seller' status.
  • Conversion & Funnel Optimization: Lead high-velocity experimentation to reduce friction in the seller-to-agent matching process, leveraging predictive modeling to increase the quality of connections.
  • Cross-functional Collaboration: Work closely with design, engineering, data science, and marketing leadership and teams to align on roadmaps and ensure successful product execution.
  • Consumer Insights & Data-Driven Decisions: Use consumer feedback and data to shape product strategies and drive thoughtful experimentation to meet owners’ and sellers' needs.
  • Product Lifecycle Management: Oversee product lifecycles from ideation to launch, ensuring alignment with business goals and consumer needs.
  • Innovation & Competitive Analysis: Stay informed on market trends and drive innovation to maintain a competitive edge in real estate products.
  • Stakeholder Management & Communication: Regularly communicate with leadership and key stakeholders, providing updates and securing support for product initiatives.
  • Performance Metrics & KPIs: Define, track, and analyze KPIs to measure product success and guide continuous improvement.

 

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

 

What You'll Bring

  • 12+ years of experience in product with at least 7 years in leadership roles. Relevant experience in marketplace companies and/or the real estate industry is preferred.
  • AI Knowledge and Experience: Strong understanding of AI technologies, their applications in product development, and how to leverage AI-driven solutions to enhance product offerings, improve decision-making, and drive consumer value.
  • Strong leadership skills and proven ability to bring cross-functional stakeholders together, to forge a vision, and to drive towards common goals.
  • Demonstrated ability to find solutions to hard problems with many constraints, using sound judgment and data to problem solve.
  • Proven track record of managing a multi-sided marketplace (e.g., supply/demand matching, tiered incentive structures, or ecosystem retention).
  • Expert-level knowledge in A/B testing, cohort analysis, and LTV (Life-Time Value) modeling in a consumer-facing environment.
  • Enjoy translating feedback from both consumers and internal stakeholders into action plans, building stronger product capabilities as a result.
  • Proven ability to engage with engineers, designers, marketers, research teams, and company leaders in a constructive and collaborative relationship.
  • Consumer-centric to your core, with a strong sense of empathy and experience driving product direction and execution based on consumer needs.
  • Desire to be part of and help create a highly inclusive culture where everyone can belong.
  • Comfortable working through ambiguity and balancing priorities; can concurrently manage multiple initiatives and serve as a multiplier for your team’s impact.
  • Prior experience in the real-estate industry is a plus but not required.

 

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location

 

At Realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help. Let’s make a difference, together. For Real.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

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