Talent Operations Specialist, Sr

Phoenix, Arizona, United States

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Talent Operations Specialist, Sr at Realtor.com

Location: Scottsdale, AZ (Hybrid 3 days in office)

About the Role:

We are looking for a forward-thinking Senior Talent Operations Specialist who operates at the intersection of people, compliance, and cutting-edge technology. In this role, you will not only anchor our day-to-day HR operations and manage intermediate immigration workflows, but you leverage AI solutions to automate repetitive tasks, streamline employee lifecycle processes, and scale our operations intelligently.

If you are a tech-savvy HR professional who loves solving complex problems, navigating visa logistics, and building the future of work using AI, we want to hear from you.

Top Reason to Apply:

  • Drive Innovation with AI Integration: This isn't just a traditional HR role; you will actively build the future of work by leveraging cutting-edge generative AI and automation tools to eliminate manual bottlenecks, streamline the employee lifecycle, and scale talent operations intelligently.
  • Balance Strategic Autonomy with Compassionate Care: You will have the unique opportunity to combine operational grit with human empathy, acting as a trusted guide for visa-holding employees while utilizing your analytical skills to transform complex data into actionable insights for leadership.

What You’ll Do: 

HR Operations & Compliance

  • Employee Transaction Management: Oversee end-to-end operational processes, including onboarding, offboarding, internal transfers, and data management within our HRIS system (UltiPro/UKG).
  • Data Integrity & Reporting: Maintain pristine data hygiene across all people systems and build regular reports/dashboards to create transparency and clarity on key operations and mobility practices.
  • Policy & Compliance: Ensure all HR processes adhere to local, state, and federal labor laws, keeping internal SOPs up to date.
  • Workflow Automation: Identify bottlenecks in current HR and immigration pipelines and implement AI-powered solutions.

Immigration & Mobility Management

  • Visa Processing: Support the end-to-end immigration process for new hires and transferring employees (including H-1B, L-1, O-1, TN, E-3, and Green Card processes).
  • Vendor Liaison: Partner closely with external immigration counsel to ensure timely filings, gather required documentation, and track case statuses.

Employee Support: Serve as a compassionate and knowledgeable resource for visa-holding employees, providing clear guidance on timelines, travel restrictions, and renewals.

What You’ll Bring:

A unique blend of operational grit and technical curiosity. You don't just follow a checklist; you look for ways to automate the checklist entirely so you can focus on impactful strategy value adds and employee care.

  • 5+ years of experience in HR Operations, People Operations, or Talent Operations, ideally within a fast-paced or scaling tech environment.
  • Bachelor’s degree or equivalent experience.
  • Immigration Knowledge: Intermediate understanding of US (and/or international) immigration pathways, visa types, and standard compliance frameworks (I-9 audits, LCA maintenance).
  • AI Curiosity & Tech Savviness: You don't just use tech; you love exploring it. You have a proven track record of using generative AI tools (like Gemini, Glean, Notebook LM, Apps Scripts, or specialized HR AI agents) and automation tools to optimize your daily workflows.
  • HR Tech Stack: Preferred working knowledge of HR systems: Greenhouse, Jobvite, UltiPro/UKG, Jira, Smartsheet. Proficient in GSuite.
  • Analytical Thinking: Strong data literacy with the ability to turn spreadsheet chaos into structured, actionable insights.
  • Communication: Exceptional empathy and communication skills, with the ability to explain complex legal jargon or technical AI processes to employees and leaders in simple terms.

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in Scottsdale, AZ.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location

Why Join Realtor.com®

At Realtor.com®, we believe everyone deserves a home of their own. We’re a team of passionate, driven professionals working to make buying and selling homes easier and more rewarding. We value integrity, collaboration, and diversity—and we’re committed to creating an environment where the best talent can do the best work of their careers.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

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