Research Director

Reach3 Insights – Research Director

Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights.

Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale. 

Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Here is a link to a demo video that shows us in action. 

But, why us for your next career move? 

When you join Reach3, you’ll get to help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about the power of our approaches to drive business success across a variety of industries and global brands. We pride ourselves on our culture that’s built on trust and hard work (while still having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of working with! 

A few more reasons why you should choose Reach3:   

• We are currently a remote-first workplace, with hub offices that you can collaborate with colleagues in too, although not required to be located in one of these metros. We are currently a hybrid workplace, with hub offices in Chicago, Vancouver and Toronto. We offer a Home Office Stipend, Monthly Internet Stipend and Corporate Cellphone Plan to make sure you are comfortable, connected and well set up in your space. 
• Our compensation package also proudly includes: 
  • Competitive base salary & Bonus plan
  • Stock options 
  • 401k plan with employer match
  • Full benefits plan including health and dental, paramedical and mental health services (employer paid/supplemented depending on plan you select)
  • Generous vacation, sick, personal, and mental health days
• We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap. In determining salary, Reach3 Insights considers various factors, including the candidate’s skill set and experience, location, and internal equity. The salary range for this position is $110,000 to $140,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.

Interested? Yeah. We thought you might be. 

As a Research Director at Reach3, you will: 

• Be deeply engaged in all facets of daily business operation including:
  • Client relationship management,
  • Research execution & commitment fulfillment, and
  • Staff development
• Be responsible for helping to build, develop and lead a team of diverse market researchers
• Design, implement & manage a wide array of research programs & projects with a keen eye toward excellence and innovation, including:
  • Solution architecture, methodological design & proposal development,
  • Operations process & project fulfillment,
  • Analysis & creative development of impactful deliverables.
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business.
• Actively develop and manage large strategic client relationships.
• Be an enduring, positive and collaborative leader who coaches and develops junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market.

Reach3’s next Research Director will bring: 

• A strategic market researcher mindset; you are well-versed in a broad array of both quantitative and qualitative methodologies and can readily apply these toward answering client business & research objectives.
• Exceptional hands-on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing.
• Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
• Strong written and verbal communication skills and the confidence to engage clients in methodological discussions and results read-outs.
• Passion to mentor junior colleagues and train the next generation of research practitioners.
• Skill with technology and social media, as well as online market research methodologies and technology platforms.
• An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
• Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
• A passion for unlocking the power of consumer insights to help drive agile decision making. 

 This may be the right opportunity for you if you have: 

• University or College degree
• 7 - 10 years of relevant, hands-on work experience, preferably with a supplier side organization.
• Background in Technology, Telecom, Media/ Entertainment, Financial Services, is ideal, but not required
• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods
• Experience managing end-to-end market research projects, including:
  • Designing and developing questionnaires and discussion guides,
  • Identifying and writing up analytical findings,
  • Visualizing and reporting quantitative and qualitative data,
  • Report writing and taking deliverables to the next level,
  • Working in marketing research software packages.
  • Community management and research support,
• A strong track record of mentoring & managing junior researchers
• Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
• Analytical/ Logic and Reasoning orientation.
• Strong numeric and problem-solving orientation.
• Strong detail orientation.
• Strong client service orientation.
• Strong communication skills.

Apply Now! 

If you think you’re a good fit, please connect with us ASAP with your resume. Please note, you must be eligible to work in the US to be considered for this role. We thank everyone for their interest, however only successful applicants will be contacted.  

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

Reach3 welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

No recruiters and no phone calls, please! 

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Reach3 Insights Inc. provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.