Client Strategy Lead (CSL)

About Ready Set:

• We weave AI and technology throughout our operations to enhance human creativity, not replace it
• We produce high-quality creative that stops the scroll and achieves sustainable growth
• We optimize advertising across all digital channels for consistency and performance
• We use data to inspire and refine creative concepts that drives continued efficiency across channels

Job Overview:

The Client Strategy Lead (CSL) drives client success through strategic leadership, a comprehensive understanding of marketing, and advanced business acumen. This role leads client strategies and execution for high-value and high-budget brands. The CSL is responsible for providing strategic insights, identifying growth opportunities, and developing big-picture plans that align with both client and agency objectives. The role requires a strong background in media and creative strategy to optimize performance across channels.

Key Responsibilities:

Client Strategy & Execution:

• Leads strategic planning and execution for high-value clients, ensuring alignment with business objectives.
• Develops and drives growth strategies that enhance client performance and expand market opportunities.
• Identifies opportunities for innovation and optimization across media and creative efforts.
• Provides strategic insights that drive long-term client success and business growth.
• Collaborates with cross-functional teams to develop holistic marketing plans.

Autonomy & Leadership:

• Operates with high autonomy, independently managing client strategy and execution with minimal supervision.
• Exercises moderate autonomy in managing complex issues and projects, consulting with the Director or VP as needed.
• Takes ownership of strategic decision-making at the account level while escalating major strategic decisions to senior leadership.

Business Growth & Development:

• Strengthens relationships with high-value clients, identifying new business opportunities within existing accounts.
• Plays an active role in pitching new business opportunities based on client insights and industry expertise.
• Maintains an advanced understanding of agency services, client needs, and industry trends to drive strategic recommendations.
• Aligns individual client strategies with broader agency objectives to ensure business growth.

Relationship Management:

• Builds and maintains strong relationships with key client contacts and internal cross-functional teams.
• Develops trust with clients by consistently delivering high-quality strategic insights and recommendations.
• Manages relationships with internal teams to foster collaboration and alignment on client objectives.

Communication & Influence:

• Possesses strong presentation and communication skills, effectively articulating complex strategies to clients and internal teams.
• Influences and persuades stakeholders through compelling storytelling and data-driven insights.
• Ensures clear communication of expectations and deliverables to clients and internal teams.

Strategic Insights & Collaboration:

• Gathers and synthesizes client insights to inform and enhance internal media and creative strategies.
• Works closely with creative and media teams to ensure strategic alignment and innovation in campaign execution.
• Translates client feedback and market trends into actionable recommendations for internal teams.
• Supports the development of data-driven creative and media strategies that drive performance and business growth.

Skills & Expertise:

• Advanced expertise in marketing strategy, media planning, and creative execution.
• Strong project management, data analysis, and marketing research capabilities.
• Deep understanding of client business models and industry trends to inform strategic recommendations.
• Proficiency in project management tools and data analysis techniques.
• Experience in developing and executing growth strategies to drive client and agency success.

Qualifications:

• 5+ years of experience in client strategy, marketing, media planning, or a related discipline.
• Proven track record of driving client success and identifying growth opportunities.
• Strong analytical and problem-solving skills.
• Excellent communication and relationship management abilities.

What we offer:

• A hyper-growth startup environment where your work has a real impact on the company.
• Consistent clarity and context from management, who are accessible to everyone.
• 100% remote work, collaborating with a talented team distributed across the globe.
• Competitive salary
• Flexible paid time off