Office Manager

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

We are seeking a dynamic and highly organized Office Manager to ensure our New York office operates smoothly and efficiently, providing a safe and pristine environment for our clients, staff, executives, and VIP visitors. This key role will serve as a central point of contact for team members, vendors, and building management, fostering a welcoming and professional atmosphere.

Key Responsibilities:

• Leadership and Safety: Demonstrate strong leadership in maintaining a clean and safe environment. Implement and uphold office policies, health, and safety procedures, ensuring compliance with regulations. Conduct regular inspections and manage emergency preparedness plans.
• Client and Staff Concierge: Act as the primary liaison for all visitors, ensuring a high level of service and hospitality. Coordinate and manage concierge services to enhance the experience of clients, staff, executives, and VIP guests.
• Organizational Excellence: Oversee routine maintenance, repairs, and renovations. Manage space allocation, furniture, and equipment placement to maintain an efficient and aesthetically pleasing office environment.
• Vendor Coordination: Partner with Procurement to coordinate vendor engagements for cleaning, maintenance, and other facility needs. Ensure timely and quality service delivery.
• Cultural Leadership: Serve as the Culture Club lead, organizing and coordinating office events and activities that foster a positive and engaging work environment.
• Financial Management: Manage and track the office budget, preparing and maintaining expense reports and financial records.
• Support and Adaptability: Provide support for special projects and ad-hoc assignments as needed, demonstrating adaptability in a fast-paced environment.

Qualifications:

• Strong leadership and organizational skills, with a focus on maintaining a safe, clean, and client-focused office environment.
• Experience in office or facilities management, with knowledge of health and safety procedures.
• Excellent communication and collaboration abilities, fostering strong internal relationships.
• Proficiency in Microsoft Office Suite.
• Ability to work independently under tight deadlines while thriving in a dynamic and evolving workplace.

Pay Range: $70,000 - $80,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.