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Senior Automation and Integration Engineer

Water Street - New York

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for a Senior Automation and Integration Engineer to join our growing team!  

 

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

 

What you’ll do: 

  • Design, develop, and maintain Workato recipes and integrations to streamline business processes.
  • Develop high quality test plans and execute them to validate requirements
  • Collaborate with cross-functional teams to gather and analyze integration requirements.
  • Monitor and optimize integration performance using Workato’s built-in analytics and alerting features, addressing issues proactively.
  • Troubleshoot and provide quick solutions for escalated critical business process issues.
  • Ensure efficient data transfer between platforms such as CRM, ERP, and third-party applications.
  • Manage API integrations and design custom connectors using Workato SDK where necessary.
  • Optimize workflows for performance, error-handling, and monitoring mechanisms.
  • Debug and resolve integration issues while providing ongoing support and maintenance.
  • Collaborate with business users to deliver automation solutions tailored to their needs.
  • Implement security protocols such as TLS and OAuth 2.0 in Workato recipes.
  • Develop reusable components and frameworks to ensure scalable and maintainable code.
  • Document integration workflows, data flows, and technical specifications for stakeholders.
  • Stay up-to-date with the latest features, updates, and best practices on the Workato platform.

 

This position is a perfect fit for you if: 

  • Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 
  • You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 
  • You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 
  • You are highly organized self-starter, able to work independently and under tight deadlines. 

 

What you should have:  

  • 3+ years of proven experience as a Workato Developer or in a similar automation and integration development role.
  • Strong understanding of APIs, webhooks, and RESTful services.
  • Expertise in building complex workflows and automations in Workato.
  • Experience with Workato SDK, custom connectors, and API integrations.
  • Experience in scripting languages such as Python, Ruby, or JavaScript.
  • Knowledge of mTLS, OAuth 2.0, and secure authentication practices.
  • Familiarity with data formats such as JSON, XML, and CSV, and their transformations.
  • Hands-on experience with at least one integration platform such as Boomi, Zendesk, or other SaaS applications.
  • Strong problem-solving skills and attention to detail.
  • Strong analytical skills with the ability to provide actionable insights.
  • Strong technical knowledge to troubleshoot issues and figure out the solution.
  • Desire to learn and take on new challenges.
  • Ability to translate business needs into technical solutions.
  • Detail-oriented with strong problem-solving abilities.
  • Experience working across various levels of an organization, building trust and fostering collaboration.
  • Ability to work in an Agile environment and handle multiple projects simultaneously.

 

Pay Range: $110,000 - $130,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

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