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Account Executive

Remote - USA; Water Street - New York

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

21GRAMS is in search of Account Executive to join our growing team and to support projects and programs as directed by senior management on the team. This is an opportunity to support client and new business development efforts across a range clients, using your communications training and experience to improve health and make a difference. 

 

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

 

 What you’ll do: 

  • May participate in new business opportunities as a support to the Account Director by taking notes with input and/or planning meetings 

  • Note taking during meetings/calls (internal and client-facing); sends prompt recaps to appropriate parties for review, filtering/editing and/or additional input before routing 

  • With guidance from Supervisor and/or members of the account team, requests/collects and appropriately files the resources needed to service project scopes i.e.) client resources, creative briefs, project plans, etc. 

  • Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc. 

  • Learns each client's review/submission schedule and project deadline to ensure they support the team to meet it/them 

  • Supports PM to collect/track and/or compile internal and external feedback on each milestone delivery 

  • Drives the creation of billable job codes 

  • Shadows and assists Account Lead in preparation for and during monthly revenue recognition meetings 

  • Practices and adheres to company SOPs (Standard Operating Procedures) 

  • Effectively collaborates with members across the entire team to succeed 

  • Ensures procedures are being followed by team members 

  • Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus 

  • Craft solutions that balance client objectives and timelines with internal recommendations 

  • Serve as brand champion with ability to articulate the strategy and core communication platform 

  • Demonstrate written and verbal communication skills 

  • Manage expectations with clients as well as agency resources from project inception to completion 

  • Establish goals to bring the 21GRAMS vision to life in everything that we do 

 

This position is a perfect fit for you if:   

  • Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.   

  • You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.   

  • You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.   

  • You are highly organized self-starter, able to work independently and under tight deadlines.   

  

What you should have:   

  • Bachelor’s degree 

  • Strong interpersonal skills with the ability to build cross functional relationships 

  • Takes the initiative in seeking training on company processes/procedures 

  • Works collaboratively as part of a team 

  • Innovative thinker and creative problem solver 

  • Strong attention to detail 

 

Pay Range: $65,000.00-$70,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

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