Senior Manager, Digital Media

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for a Senior Manager to join our growing team!

The Real Chemistry Global Activation team is made up of talented and driven digital and social media specialists. As an integrated service, we partner with all areas of the business to deliver creative, innovative and award-winning digital solutions through an insights and data-led approach. We’re looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact. 

Want to be at the very forefront of digital healthcare communications? This Senior Manager position offers the opportunity to drive the ideation and execution of digital strategies for global healthcare leaders. 

As someone who is ambitious and passionate about digital & social media as well as health innovations, you will proactively seek out trends and new capabilities and in turn educate both internal and client partners, providing useful context and opinions. You will need to manage social and digital programs end-to-end, so familiarity with annual/campaign planning, insight-driven campaign creation, campaign/ads manager and reporting best practice is imperative.

The successful candidate must also have deep expertise across major social platforms and be capable of singlehandedly planning, managing, and executing paid and organic campaigns from start to finish. This includes defining targeting approaches, shaping budget allocations, establishing timelines, and advising on strategic direction where needed. You will confidently navigate platform tools, recommend optimisation strategies, and serve as the go-to social media expert for both clients and internal teams.

Reporting into the Activation team Sr. Director, this Senior Manager will be adept at working with colleagues from all areas and levels of the business. Collaborative and committed to developing relationships across the agency. Leads by example with a positive professional presence and strong client service orientation. High energy, able to effectively operate in fast-paced and constantly changing environment. Accountable, dependable, and fully committed to our clients, agency and each other.

What you’ll do:

• Act as digital and social day-to-day lead across multiple accounts with an integrated team; liaising with clients and cross-functional Real Chemistry teams to execute a range of digital and social programmes. 

• Be confident with the functionality and strategies behind digital and social media programmes and best practices across major platforms. 

• Consistently deliver high-quality outputs and high-quality tactical execution across a range of digital and social channels. Responsible for carrying out quality control processes across all outputs and tasks, and ensuring project progress, manage timelines, and budgets. 

• Provide counsel to clients and internal team members at different levels of seniority across key aspects of digital and social strategy, paid media, influencer programmes, etc.  

• Take the lead in partnering with cross-functional teams of subject matter experts to deliver excellence for our clients. For example, working with creative leads to develop innovative visual campaigns, analytics leads to generate actionable audience insights for effective campaigns, paid leads to strategize on channel approach and ad optimization, or our performance measurement partners to enhance performance and inform future strategy. 

• Translate research, using tools such Global Web Index and Kantar, into channel and content recommendations. 

• Support new business by overseeing social research conducted by junior colleagues and pulling out insights from analytics reports to help inform basic media strategy/approach. Able to develop visually appealing slides with direction from senior social lead.  

• Proactively consider and put forward solutions to problems.  

• Proactively seek out trends and new capabilities and lead on educating both internal and client partners, providing useful context and opinions. 

• Manage/coach and train junior colleagues. 

• Responsibly manage one’s own time, and junior team’s time, providing accurate data in timesheets and resource management systems, on a weekly basis.  
  
  

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

• You are highly organized self-starter, able to work independently and under tight deadlines.
  
  

What you should have:

• Excellent presentation skills for internal and client audiences, including new business pitches as well as internal and external training sessions.  

• Ability to lead and collaborate effectively internally and externally as part of an integrated team. 

• Understand how to interpret numbers and analytics reports in order to provide actionable client counsel. Comfortable integrating analytics insights into different phases of programming and execution. 

• Confidence in day-to-day client counsel. 

• Knows when to ask the right questions when issues arise and has initiative to manage smaller issues single-handedly. Understands when an issue should be elevated. 

• Highly organised with a mindfulness of deadlines. 

• High attention to detail. 

• Flexible, adaptable, and willing to embrace change. 

• Accessible and responsive - can pivot and adapt as new challenges arise. 

• Strong experience working across a range of digital and social media platforms, specifically Meta (Facebook, Instagram) and LinkedIn but ideally also X, BlueSky, Threads, YouTube, Google Display, Google Search and other platforms.  

• Strong experience using relevant social management tools, measurement platforms, and advertising platforms, for example, Facebook Business Manager, LinkedIn Campaign Manager, Google Ads, Sprinklr, Google Analytics, Adobe Analytics etc. 

• Expert in Microsoft Office, including Excel, PowerPoint, and Word.  

• Preferable (but not vital) to have previously worked in an agency and have healthcare experience. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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