Back to jobs
New

Practice Leader, Primary Market Research

Water Street - New York

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

 

Company Overview: Real Chemistry’s Analytics and Insights group is an industry leading analytics practice focused on delivering high-impact solutions for pharmaceutical and life sciences clients. We operate across four key disciplines: Primary Market Research (PMR), Social and Digital Analytics, Omnichannel Measurement, and Real-World Data Analytics. Our team is deeply committed to supporting the success of our clients through innovative, data-driven insights that empower strategic decision-making. 

 

As part of our growth strategy, we are investing in expanding our Primary Market Research (PMR) capabilities and are seeking a dynamic and experienced Managing Director/Practice Leader to help us unlock new business opportunities and drive the success of this practice which currently drives 2.2M in revenue. 

 

Position Overview 

The Practice Leader, Primary Market Research (PMR) will be a senior leader responsible for driving business growth, cultivating strong client relationships, and leading a dedicated team of PMR professionals. This individual will play a critical role in positioning our company as a preferred supplier of PMR services to pharmaceutical and life sciences companies. The ideal candidate will have a proven track record of securing preferred supplier statuses and contracts, building and nurturing client relationships, and leading the development of winning PMR proposals. 

 

In this role, you will be responsible for overseeing all aspects of the PMR practice, including business development, strategic planning, client engagement, team leadership, and ensuring the delivery of high-quality insights to our clients. You will work closely with internal stakeholders across other disciplines to drive the firm’s overall growth strategy while fostering an environment of collaboration, innovation, and excellence. 

 

What you'll do: 

  • Refresh and modernize the PMR business for speed and efficiency through AI-driven solutions. This includes leveraging advanced technologies to streamline research workflows, accelerate time-to-insight, and enhance the quality and scalability of deliverables. 

  • Drive innovation in methodologies and tools to ensure our PMR offerings remain competitive and differentiated in the marketplace. 

  • Lead the team in adopting AI-enabled approaches that improve operational efficiency and client value. 

  • Deliver against aggressive growth targets, including achieving $2.6M in revenue next year, while maintaining strong margins and client satisfaction. 

  • Oversee business development, strategic planning, and client engagement to secure preferred supplier status and recurring revenue streams. 

  • Foster a culture of collaboration, continuous improvement, and excellence across the PMR practice. 

Success Metrics: 

  • Revenue growth (including meeting the $2.6M target for next year) 

  • Margin and operational efficiency improvements 

  • Client retention and recurring revenue 

  • Increase in preferred supplier status and opportunities  

  • Adoption and impact of AI-driven enhancements in PMR delivery 

 

This position is a perfect fit for you if:

  • You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

  • You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

  • You are highly organized self-starter, able to work independently and under tight deadlines.

 

What you should have: 

  • Minimum of 15 years of experience in primary market research within the pharmaceutical, life sciences, or healthcare sectors, with a proven track record of securing preferred supplier statuses and long-term contracts with large and mid-sized pharmaceutical companies. 

  • Strong network of industry contacts, with the ability to leverage relationships to open doors for business development and drive growth. 

  • In-depth knowledge of PMR methodologies, including qualitative and quantitative research, market segmentation, product development, customer insights, and competitive intelligence. 

  • Exceptional business acumen, with a demonstrated ability to translate client needs into actionable research solutions and drive revenue growth. 

  • Excellent communication and presentation skills, with the ability to engage C-suite executives and senior leaders in the pharmaceutical industry. 

  • Experience in managing cross-functional teams and collaborating with other analytics disciplines (social, digital, omnichannel, real-world data). 

  • Ability to navigate complex client organizations and multi-stakeholder environments. 

  • A strategic thinker with the ability to anticipate market trends and position the company for future success. 

  • A results-driven, client-focused individual who thrives in a fast-paced, dynamic environment. 

  • Strong leadership skills with experience in managing and developing high-performing teams. 

  • Preferred Qualifications: 

  • Advanced degree (MBA, MS, PhD) in a relevant field (e.g., business, life sciences, market research). 

  • Familiarity with emerging trends in pharmaceutical and life sciences industries, including digital health, AI, and personalized medicine. 

  • Experience with global markets and international client bases. 

 

Why Join Us? 

  • Opportunity to play a pivotal role in the growth of a leading analytics practice. 

  • Collaborative, dynamic work environment with opportunities for personal and professional growth. 

  • Competitive compensation and benefits package. 

If you are a strategic, results-oriented leader with a passion for primary market research and a strong network in the pharmaceutical and life sciences industry, we would love to hear from you! 

 

To Apply: Please submit your resume and a cover letter outlining your relevant experience and why you are a strong fit for this role. 

 

Pay Range: $240,000-$270,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

Create a Job Alert

Interested in building your career at Real Chemistry? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Real Chemistry’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.