Director

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Job Summary:

Real Chemistry is looking for a Director, Real World Data to join our growing team!

At Real Chemistry we’re powering cross-functional teams with real-world data and advanced analytics to drive results for cross-functional teams throughout the lifecycle. Anchored by a rich longitudinal patient database, combined with market leading ML capabilities, Real Chemistry is laser focused on the transformation of data into actionable insights and commercialization strategies.

The Director has a multi-faceted role, with a primary responsibility for exceptional client delivery and strong client relationships. The Director also plays an active role in the sales process, communicating the value of Real Chemistry and uniquely identifying solutions to clients’ business problems. Therefore, this role will straddle both sales and delivery, and provide a critical linkage between the two functions. Given the wide range of the Director's responsibilities, a seasoned understanding of the evolving pharmaceutical market (precision medicine, omnichannel data analytics, patient level data integration, etc.), strong client-facing communication skills/language, and experience working with or at agencies are critical to success.

Travel within the region is estimated at 20%.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do:

Delivery

The Director will lead multiple, parallel consulting engagements leveraging health claims data to address client needs. The role will encompass both external, client-facing and internal project leadership responsibilities. The delivery role will involve solutioning for internal Real Chemistry teams as well as external clients, and the clear and detailed translation of sold engagements to the operations team for analysis, while simultaneously managing ongoing project delivery. The Director maintains proactive and consistent communication across client and delivery teams. Responsibilities to include:

• Understand the agency environment to design and develop strategies, methodologies, and solutions to support advertising, communications, medical, media, and commercially-focused clients.
• Facilitate and manage all project communication needs, including client-facing communications and internal communications
• Act as single point of contact with the following parties: Managing Principal, Client, Sales Lead, and Operations team (ongoing and consistent communication with all parties critical for delivery success)
• Create and maintain delivery timelines in conjunction with client and internal teams
• Maintain appropriate scope for ongoing client engagements and follow-ups, while managing a portfolio of client engagements
• Conduct thorough quality control (QC) measures and pressure-test analysis outputs based on desk research and experiential logic
• Derive insights and create PowerPoint stories from secondary claims data that address client needs/questions, with comfort delivering presentations to internal teams or brand/analytics teams within external organizations

Business Development

The Director also proactively identifies and qualifies leads, supporting teams across the agency to develop, assess, and solution for multiple qualified opportunities at any given time. The Director understands unique client business problems and translates solutions into sales support materials and development of sales-related presentations. Responsibilities include:

• Cultivate relationships with existing clients and contacts within the biopharma industry, generate interest for Real Chemistry analytics offerings, and translate to sales opportunities
• Identify client opportunities proactively, and work with Managing Principal and sales team to qualify and pursue sales leads
• Support the Managing Principal and Sales Lead in developing sales materials for identified opportunities
• Design and develop strategies and methodologies to deliver against client needs, and translate into compelling sales and pitch materials
• Understand the dynamic competitive landscape and successfully position Real Chemistry in competitive selling situations
• Assist the Managing Principal and Sales Lead in managing client relationships
• Assist the Managing Principal and Sales Lead in identifying upselling opportunities

This position is a perfect fit for you if:

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• 10+ years of relevant experience using real-world data to develop and implement cross-functional solutions in large organizations
• Bachelor’s degree required; advanced degree strongly preferred (MBA, MPH, PhD, PharmD, MD, MS, or equivalent) in economics, epidemiology, public health, biostatistics, health services research, business, marketing, communications, or related discipline.
• Demonstrated expertise in the development of productized solutions utilizing real-world data to support advertising, communications, medical, media, and commercial clients.
• Strong project/program leadership experience, including managing teams on complex, multi-workstream engagements and ensuring scientific and editorial quality.
• Excellent writing, editing, and executive communication skills; ability to craft clear narratives from technical analyses.

Pay Range: $105,000 - $150,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.