Senior Manager, Paid Media (Client Experience)

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Spring & Bond, a part of Real Chemistry,  is a digital media agency and consultancy helping pharmaceutical and medical device manufacturers build robust, omnichannel-enabled media executions for both HCP and consumer audiences. Our focus is on client empowerment through services like customer journey planning, media strategy & activation, technology evaluation, in-house capability development, and training.

The Senior Manager, Paid Media plays a lead role on strategy development and manages staff and workflow to deliver flawless work while mentoring junior team members to provide ongoing feedback and teaching opportunities.  This individual continually evaluates and improves upon media processes and opportunities, has strong client relationship skills, and has demonstrated emerging internal and external (agency partner) collaboration skills. Generally, Media Supervisor have 4-6 years of experience.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

Responsibilities

• Manage Media Planner and Senior Media Planner workflow and deadlines to ensure seamless deliverables 
• Craft insights and recommendations for monthly and quarterly (QBR) reporting
• Proactively identify opportunities to test partners and tactics and bring these ideas to the client 
• Own RFP process, rank proposals, and  contribute to vendor negotiations
• Manage the day-to-day implementation and optimization of campaign activities
• Presents media tactical slides and reporting slides 
• Manage campaign authorizations, budgets, and vendor reconciliation process
• Action website tagging/measurement tasks with technology/adops

Skills

• Experience filtering and segmenting data to obtain insights at the right level of detail
• Firm understanding of pharma regulations and compliance applications to media campaigns  
• Strong presentation skills
• Deep cross-channel media landscape understanding
• Ability to thrive while juggling multiple projects and priorities simultaneously
• Willingness to mentor and train 
• Showcases initiative to help on projects outside day to day responsibilities 
• Strong time management 
• Proven ability to accommodate evolving responsibilities and last-minute changes

Qualifications

• A bachelor’s degree or equivalent work experience
• 4+ years of experience in client-facing roles within media
• Pharmaceutical industry experience strongly preferred
• Experience with Mediaocean is a plus
• Strong analytical and creative problem-solving skills
• Strong attention to detail
• Professional verbal and written communication skills
• Positive attitude and team player
• Desire to continually learn and improve
• Ability to self-manage under deadlines
• Advanced proficiency with Excel, PowerPoint, and Google Slides
• Willingness to work traditional and non-traditional office hours as needed

Pay Range: $70,000 - $90,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.