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Senior Program Manager, GTM Transformation

Boston, MA, London, U.K

With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

About the Role

We are seeking a highly collaborative and strategic Senior Program Manager to lead Go-To-Market (GTM) transformation initiatives for our growing cybersecurity SaaS organization. This pivotal role will own the planning and execution of complex, cross-functional initiatives, including CRM transformations, the integration of automation and AI-driven tools, and change management programs, that enable scalable growth.

As a Senior Program Manager, you will work across sales, marketing, customer success, and operations teams to orchestrate high-impact GTM initiatives. You’ll drive project delivery from concept through execution, ensuring outcomes are aligned with strategic objectives, meet success criteria, and are embraced across the organization.

What You'll Do: 

  • Direct large-scale, cross-functional GTM and CRM transformation projects, driving end-to-end execution from planning through adoption.
  • Develop detailed project roadmaps, charters, resource and contingency plans, timelines,  and integrated delivery schedules and Kanban boards.
  • Define clear business requirements, user stories, and success criteria in collaboration with sponsors and stakeholders.
  • Facilitate project governance, steering committees, and cadence meetings to ensure transparency, alignment, and on-time delivery.
  • Represent initiatives across key forums and executive updates, providing impactful, data-driven communications.
  • Develop and execute change management plans including stakeholder engagement, training, communications, and adoption strategies.
  • Identify and monitor success metrics (e.g., user engagement, performance uplift), create feedback loops, and adapt plans based on results.
  • Coach project teams to navigate complexity, ambiguity, and change; remove barriers and drive accountability.
  • Ensure projects deliver business value, meet ROI targets, and align with strategic milestones and organizational goals.

What You'll Bring : 

  • 8+ years of project/program management experience leading complex, cross-functional GTM transformation initiatives in a high-growth environment.
  • Proven experience in GTM transformation, change enablement, or sales operations in SaaS, cybersecurity, or enterprise technology.
  • Strong experience leading CRM transformations (Salesforce preferred) and integration of marketing automation or customer support platforms.
  • Deep knowledge of project management methodologies, tools, and frameworks; ability to drive clarity amid ambiguity.
  • Strong stakeholder management skills with a track record of influencing senior leaders and cross-functional partners.
  • Demonstrated ability to build alignment, drive consensus, and deliver results in highly matrixed organizations.
  • Excellent verbal and written communication skills with a strategic, yet hands-on approach.
  • Comfortable managing multiple workstreams simultaneously while balancing competing priorities.
  • Familiarity with Waterfall, Agile and iterative delivery methodologies.
  • Experience tracking KPIs related to adoption, engagement, and operational impact.
  • Strong organizational change management experience, both strategy and execution.

Preferred Qualifications

  • PMP, PMI-ACP, or other relevant certifications
  • Experience with AI and automation in GTM or sales systems
  • Strong peer network-building and cross-team facilitation skills
  • Prior experience in a fast-paced, transformation-heavy SaaS or tech startup environment

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.

Want more info? 
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

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