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Community Assistant

The Haven

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: 

  • We Are Believers
  • We Communicate Authentically with Care
  • We Stay The Course
  • We Drive Performance

 

CLASSIFICATION: Part-time, Non-Exempt, Hourly

COMPENSATION: Starting at $11, added monthly commission opportunities and rent discount based on eligibility 

JOB SUMMARY: Redstone Residential is looking for Community Ambassadors that are creative, adaptive, outgoing, and hardworking. This position requires the ability to deliver high quality customer service and dedication to our residents. Community Ambassadors (CAs) must possess the skills to cooperate and collaborate as a team. Teamwork is an essential characteristic of community building. 

RESPONSIBILITIES (Included but not limited to):

  • Help residents with daily needs 
  • Assist other team members with projects and tasks 
  • Host and plan events for your community 
  • "On-call" responsibilities (lock-outs, nightly rounds, etc.) 
  • Keep in communication with residents and team members 
  • Abide by company policies and procedures 
  • Administrative Front Desk tasks and duties 
  • Give property tours to prospective residents 
  • Attend meetings and required events 
  • Empower other team members and residents by being a positive role model and leader at the community 
  • Plan and execute monthly activities for the assigned floors for residents 
  • Assist with on-campus housing fairs and other related marketing events 
  • Participate in training as required 

QUALIFICATIONS:

  • High school diploma or equivalent
  • Excellent verbal and written communication 
  • Must demonstrate excellent customer service skills 
  • Basic computer/Google Apps knowledge 
  • Ability to embody the Redstone Culture and Redstone’s Core Values every day 

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

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