On-Site Leasing Manager (BYU-I Approved Student Housing)

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: 

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Non-Exempt, Hourly

COMPENSATION: $13.00 per hour

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance

POSITION SUMMARY:
The Somerset On-site Leasing Manager is the live-in leader responsible for daily operations at Somerset Apartments in Rexburg Housing. This role focuses on leasing performance, resident satisfaction, rent collections, and accurate administration of student housing records. The On-site Manager is the primary contact for residents, parents, and ecclesiastical leaders, ensuring compliance with BYU-Idaho Approved Housing standards while building a positive, supportive community.

RESPONSIBILITIES:

• Achieve leasing and renewal goals through marketing, outreach, and resident engagement.
• Manage daily leasing operations including tours, calls, emails, and follow-ups.
• Use leasing tools such as Entrata, SEO, and online marketing platforms.
• Maintain accurate resident ledgers, contracts, and account records.
• Coordinate move-ins, assignments, and property readiness.
• Foster a positive resident community and promote Student Living principles.
• Communicate with ecclesiastical leaders and provide accurate student information.
• Support resident events and community-building activities.
• Ensure all property pricing and details are accurate on the BYU-Idaho Approved Housing search site.
• Attend monthly forums, trainings, and complete “New Manager Training.”

APARTMENT MANAGEMENT REQUIREMENTS:

• Must live on-site (separate housing provided from student apartments).
• Advocate for Student Living principles with a respected on-site presence.
• Maintain annual ecclesiastical endorsement and comply with BYU-Idaho dress and grooming standards.
• No long-term guests or pets allowed in on-site manager housing.
• Verify resident eligibility and maintain accurate student address records.
• Make timely apartment assignments and manage student information for ecclesiastical leaders.

QUALIFICATIONS:

• Strong customer service and sales skills.
• Proficiency with Microsoft Office, Gmail, Google Drive, and Dropbox.
• High school diploma or GED required; college coursework preferred.
• Ability to manage a fast-paced environment and balance multiple priorities.

If you meet these qualifications and are passionate about creating a positive housing experience, we encourage you to apply and join our team at Somerset Apartments.

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.